Golf Shop Sales Associate
Location: San Martin
Posted on: January 12, 2022
DEPARTMENT: Golf Operations and Golf Shop
POSITION: Golf Shop Sales Associate
PLACE OF WORK: Golf Shop
REPORTS TO: Golf Professionals / Director of Golf
Responsible for accurate and efficient handling of tee time
reservations for Members and
Hotel Guests, including caddy reservations and daily tee time
merchandise sales and special order requirements for members and
maintenance and appearance under specified guidelines. Learn,
implement CordeValle and Rosewood Mission Statement and Core Values
and provide maximum enjoyment for all internal and external
Standard Specifications: Requirements are representative of minimum
levels of knowledge, skills and/or abilities. To perform
this job successfully, the incumbent will possess the abilities or
aptitudes to perform each duty proficiently.
High school graduate .
Previous retail sales experience or customer service
Computer literate in Word and Excel.
Must be able to work flexible hours including nights, weekends and
Capable of multi-tasking.
Previous Golf Shop sales experience.
Previous hospitality experience.
Written and oral communication skills.
Able to work unsupervised and make decisions in managers
Able to maintain cash bank and always balanced.
Able to remain calm and react quickly when confronted with several
tasks at once.
Able to work closely with other operating departments on
Strong personal selling skills and desire to learn.
Ability to work flexible work schedules based upon activity and
ESSENTIAL JOB FUNCTIONS:
Make accurate tee times for Members; make accurate future tee times
for Hotel Guests.
Properly check in golfers.
Answer telephone with positive, professional etiquette in 3 rings
Interface with Caddy Master to assure accurate scheduling of
caddies and forecaddies.
Daily reconciliation of tee sheet and Caddie Sheet.
Proficient in POS and Tee Time Reservation program.
Execute Opening Responsibilities according to set standards.
Daily execution of bank balancing.
Assist with merchandise pricing, displays and rotation.
Assist in bi-monthly inventories and reconciliation.
Properly ring in merchandise with respective discounts.
Properly execute Special Order Form and necessary follow-up.
Maintain shop appearance according to set standards.
Execute Closing Responsibilities including Hole Location Charts and
Caddie Balance sheet.
Demonstrate understanding of shop merchandise including soft and
Work with Reservations to assure accurate transfer of
SECONDARY JOB FUNCTIONS:
Assist Professionals and Starter in daily management of member and
Assist the grill with customer orders when necessary.
Assist with upkeep of merchandise backroom.
Perform weekly counts of key items as assigned.
Work with Sales and Marketing to greet potential group meeting
planners on property tours.
Process gift certificates in Administrative Assistance
During tournaments, assist in merchandise dispersion or golfer
Design and display merchandise information cards.
NOTE: A review of this description has excluded the marginal
functions of the position that are incidental to the performance of
fundamental job duties. All duties and requirements are essential
This job description in no way states or implies that these are the
only duties to be performed by the employee occupying this
position. Employees will be required to perform any other
job-related duties assigned by their supervisor.
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Keywords: CordeValle, Mountain View , Golf Shop Sales Associate, Sales , San Martin, California
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