Patient Service Representative, Urogynecology
Company: Sutter Health
Location: Mountain View
Posted on: November 16, 2021
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Job Description:
Under general supervision, operates as part of the care team
performing a variety of functions such as greeting patients,
patient registration, insurance coverage and eligibility
verification, scheduling and telephone management. * Provides front
desk support and customer service satisfaction to patients in a
courteous and professional manner in accordance with performance
standards. * Schedules and registers patient appointments and
information. * Accesses EHR to communicate to clinical staff
members and/or physicians through telephone encounters using SBAR
format and/or appropriate smart phrases. * Balances cash sheet and
cash drawer in accordance with performance standards. * Operates a
multi-line telephone console. * Completes clerical and other front
desk support. * High School Diploma or equivalent * 6 months
experience in a customer service position * PREFERRED: Graduate of
a Medical Receptionist training program
Keywords: Sutter Health, Mountain View , Patient Service Representative, Urogynecology, Sales , Mountain View, California
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