SMB Sales Executive

Company: NICE Ltd
Location: Mountain View
Posted on: February 22, 2021

Job Description:

We are looking for a motivated and well-spoken SMB Sales Executive to join our sales team. The SMB Sales Executive will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets. To be successful as an SMB Sales Executive you should be able to build instant rapport and achieve customer satisfaction. A top SMB Sales Executive should also be very competitive and a good listener.

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
• Previous experience in an outbound call center or a related sales position preferred.
• Proficiency in Microsoft Office and CRM software such as Salesforce.com.
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Strong listening and sales skills.
• Proven ability to achieve sales targets.

Keywords: NICE Ltd, Mountain View , SMB Sales Executive, Sales , Mountain View, California