Telecom Installer
Company: Sonic Internet + Phone
Location: Morgan Hill
Posted on: May 13, 2022
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Job Description:
Why Sonic?$1500 Signing Bonus - Come Join the Team!!For over 27
years, Sonic has been committed to changing the way people think
about the internet. We're revolutionizing the industry by standing
up in support of an open and fair internet, setting a refreshingly
high standard for customer care, and bringing accessible,
affordable connectivity with member-focused policies to all.And
that mission all starts with the people we hire.Each career opening
at Sonic is an opportunity for personal growth, career development,
and most importantly, making a difference towards building a better
internet for our shared local community and beyond. Whether you
contribute by splicing fiber, installing homes, or assisting
customers on the phone, your part of a company that is committed to
the power of good.Join a community of internet revolutionaries
re-thinking, re-wiring, and re-imagining the future of the
internet.Position Summary:Internet Install Technicians visit
residential, small business and enterprise level locations to
troubleshoot, repair and install all Sonic internet connectivity
and phone services.Position Type/Expected Hours of Work:Residential
Installation Technician is a full-time (40 hours per week),
non-exempt/hourly position. Occasionally, overtime is necessary to
deliver outstanding customer service.Travel:Travel is expected for
this position. A company gas card and vehicle will be supplied. Gas
cards are expected to be used on individually assigned company
vehicles only.Essential Duties and Responsibilities:Troubleshoot
and Install all Sonic internet connectivity and phone services.Have
proficient understanding of dispatch and workflow software.Receive
communication of locations and duties from dispatch software and/or
personnel.Able to responsibly handle company issued vehicles, tools
and credit cards.Abide by all safety procedures and report
accidents/injuries to supervisor immediately.Maintain correct
insurance paperwork and vehicle records on person or in
vehicle.Maintain an active California state driver's license.Driver
has been licensed for more than 3 years.Maintain a clean driving
record as defined by the current Sonic fleet insurance
underwriter.Able to lift 65lbs.Communicate effectively with all
Sonic workgroups.Ensure all scheduled visits are completed by end
of day.Willingness to work overtime.Qualifications:To perform this
job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Valid CA Driver's
License for three years and clean DMV record a MUST!Mandatory
Vaccination Policy: As a condition of employment, new hires must be
fully vaccinated against the COVID-19 virus on or before the first
day of employment subject to legally mandated
accommodations.Knowledge, Skills and Abilities:Language Skills -
Ability to read and write.Physical Ability - Ability to drive, use
tools, climb ladders and crawl under building.Reasoning Ability -
Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
exists. Ability to handle heights.Computer Skills - Ability to type
and use a computer.Work Environment:The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.Daily driving is expected.The Field Force department
spends time in a vehicle, outside or inside Sonic customers'
businesses or residents.Physical Demands:The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.While
performing the duties of this job, the employee is constantly
required to sit and stand; talk or hear; reach with hands and arms;
key/type. The employee is required to walk; use hands to finger,
handle, or feel objects, tools or controls; climb stairs; balance;
stoop, kneel, crouch or crawl. The employee must lift and/or move
up to 75 pounds. Specific vision abilities required by the job
include close vision, distance vision, color vision, peripheral
vision, depth perception, and the ability to adjust focus. The
employee is required to drive a vehicle.Equal Opportunity
EmployerSonic is an equal opportunity employer. Sonic is committed
to providing a work environment free of harassment, discrimination,
retaliation and disrespectful or other unprofessional conduct based
on sex (including pregnancy, childbirth, breastfeeding or related
medical conditions), race, religion (including religious dress and
grooming practices), color, gender (including gender identity and
gender expression), national origin (including language use
restrictions and possession of a driver's license issued under
Vehicle Code section 12801.9), ancestry, physical or mental
disability, medical condition, genetic information, marital status,
registered domestic partner status, age, sexual orientation,
military and veteran status or any other basis protected by
federal, state or local law or ordinance or regulation. It also
prohibits discrimination, harassment, disrespectful or
unprofessional conduct based on the perception that anyone has any
of those characteristics, or is associated with a person who has or
is perceived as having any of those characteristics.
Keywords: Sonic Internet + Phone, Mountain View , Telecom Installer, Professions , Morgan Hill, California
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