Sales Operations Associate Analyst

Company: DNAnexus
Location: Mountain View
Posted on: February 24, 2021

Job Description:

Company DescriptionDNAnexus is the leading cloud-based SaaS company serving the global life science community. DNAnexus' health informatics platform serves customers across a spectrum of industries - government, biopharmaceutical, clinical diagnostics, healthcare, and academic research in 33 countries with compliant protection of data, privacy, and intellectual property. The platform provides a secure and collaborative environment where genomics, multi-omics, and real world data can be combined with clinical data at scale, providing new insights that can lead to improved diagnostics, new targeted therapies and better patient care.Job DescriptionAs a Sales Analyst you will be an integral link between the sales organization, marketing and finance, as well as other teams supporting at DNAnexus. The ideal candidate will be self-motivated, self-directed, and detail oriented. This is an excellent opportunity to gain valuable experience on the operational backbone of a fast-growing sales team. The successful candidate will have a broad understanding of and experience with the selling process, exceptional financial, analytical, and organizational skills, and be comfortable juggling multiple tasks while meeting strict deadlines. This position is a great opportunity to deepen experience in sales analysis and planning with additional opportunity for more responsibility, leadership, and development.Responsibilities* Support in executing and managing sales operational processes and reporting: weekly forecast, bookings, current quarter and future pipeline, sales hiring/headcount* Process orders in the Salesforce system. Maintain a superior level of accuracy, consistency, and work quality while doing any work, particularly involving order management* Manage and execute the quoting and Deal Desk process with global sales based on established policies and procedures* General Salesforce.com support, including troubleshooting and resolving day-to-day issues, and hands-on administration and configuration of the CRM and related sales tools* Maintain high levels of quality, accuracy, and process consistency in planning, forecasting, and modeling approaches used by the sales organization* Coordinate with sales leadership and other stakeholders to lead efficient and accurate sales force reporting initiatives* Continually evaluate develop and implement new, meaningful methods for data analysis to inform sales performance* Support fiscal year planning: quota allocation, sales capacity and coverage model, sales compensation analysis, market sizing* Actively drive sales force effectiveness initiatives to the sales force to maximize selling results and overall productivity; and contributing to the improvement and refinement of SO support process. Revenue firstQualifications* BA/BS or equivalent 4-year degree required* 3-5+ years sales operational experience; 3-5+ years of experience in Finance or Accounting order management exposure desirable* Advanced knowledge of Microsoft Excel* Must a have working knowledge of Salesforce.com as it pertains to reporting* Ability to organize and analyze large sets of data into meaningful and concise reports, and propose solutions to multiple levels of management* High level of accountability; willing to take ownership and solve problems* Strong communicator; places a high value on customer service* Ability to manage high volume of transactions and juggle multiple responsibilities* Creative, smart thinker, able to scale steep learning curves quickly* Team player that understands success rests on helping others be successful* Passionate about DNAnexus and our opportunity, and driven to succeed; "whatever it takes" attitude! Additional InformationBased in Mountain View, California, DNAnexus is experiencing rapid growth and is searching for the best talent to join our team. We recently completed a $100 million financing round to advance our growth globally to further serve leading healthcare and life science organizations. Key investors include Google Ventures, Perceptive Advisors, Northpond Ventures, TPG Biotech, and Foresite Capital.If you are interested in joining our team, please apply today!All your information will be kept confidential according to EEO guidelines.

Keywords: DNAnexus, Mountain View , Sales Operations Associate Analyst, Professions , Mountain View, California