Data Center Operations Analyst

Company: Pure Storage
Location: Mountain View
Posted on: February 24, 2021

Job Description:

BE PART OF BUILDING THE FUTURE.Since our founding in 2009, Pure Storage has empowered innovators to build a better world with data. In less than eight years, Pure reached $1B in sales, faster than nearly every enterprise company in history, and our incredible growth continues to outpace the competition.Our mission? Deliver a simple, evergreen data platform that enables everyone to turn data into intelligence and advantage. The secret sauce? More than 3,000 team members (and growing!) around the world who join forces to invent the next big thing. And then the next one.The world is experiencing a revolution driven by next-generation technology like AI, machine learning, virtual reality, quantum computing, and self-driving cars-all of which require unprecedented amounts of data. This sets the stage for Pure's technology to grow exponentially in the coming years.We've Only Scratched The Surface Of Our Ambitions , And As We Continue To Gobble Up Market Share, We're Blazing Trails And Setting Records* For five straight years, Gartner has named Pure a leader in the Magic Quadrant for Solid-State Arrays . * Our customer-first culture and unwavering commitment to innovation have earned us a Satmetrix Net Promoter Score in the top 1% of B2B companies globally . If you, like us, say "bring it on" to exciting challenges that change the world, we have endless opportunities where you can make your mark.Job OverviewYou will be responsible for maintenance and configuration of pure storage hardware / software.In this role, you can expect to be one of the main points of contact for internal customers related to our engineering business units who require service and help at the colocation. These internal customers will primarily be QA and software development teams.In this role, it is our hope that you will enjoy learning about and contributing to the process of developing leading edge/innovative storage technology from the ground up.Our company and team are growing rapidly, and we are looking for someone who is interested in growing with us!Responsibilities* Act as one of 2-3 main points of contact for installation, configuration and break fix requests.* Help with hands-on repair / installation / configuration of pure storage hardware and other commodity server hardware when needed.* Assist in developing, implementing and maintaining best practices regarding deploying new hardware / network and modifying existing installations* Communicate with stakeholders in a timely fashion to set proper expectations for when projects and break fix work will be done.* Interface with datacenter operations manager and other team members to help identify pain points and resolve themWhat You Bring To The Team* Ability to communicate clearly in both written and spoken english.* Willingness to work in an unstructured environment, with proper mindset for self-managing time and properly prioritizing multiple tasks.* Strong knowledge of server / networking hardware troubleshooting process.* Intermediate software / network switch configuration experience (Linux, windows, esx / cisco, arista).* Ability to author or at least contribute actively to documentation on a regular basis.* Strong understanding of datacenter / colocation operations (power, cooling, cabling, capacity planning etc)* Previous experience with project management related to systems deployment.Desired Skills / Experience* Demonstrated ability to work and thrive in a diverse, fast paced environment with multiple stakeholders.* Previous experience with project management and ticket system such as JIRA.* CCNA or equivalent experience / understanding of large scale datacenter networksBE YOU-CORPORATE CLONES NEED NOT APPLY.Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.PURE IS COMMITTED TO EQUALITY.Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com .APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice .DEEMED EXPORT LICENSE NOTICE.Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.

Keywords: Pure Storage, Mountain View , Data Center Operations Analyst, Professions , Mountain View, California