Quality Systems Engineer
Company: Jabil
Location: Santa Clara
Posted on: April 18, 2024
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Job Description:
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING
BETTER. We are proud to be a trusted partner for the world's top
brands, offering comprehensive engineering, manufacturing, and
supply chain solutions. With over 50 years of experience across
industries and a vast network of over 100 sites worldwide, Jabil
combines global reach with local expertise to deliver both scalable
and customized solutions. Our commitment extends beyond business
success as we strive to build sustainable processes that minimize
environmental impact and foster vibrant and diverse communities
around the globe. SUMMARY
Direct Quality and FA Engineers Worldwide for Cisco Workcell Staff
in operating within area of assigned responsibilities with a high
level of efficiency, integrity and enthusiasm, striving to achieve
excellence in all endeavors. Represent the quality function of
technical support, in conjunction with other internal support
groups with all Worldwide JCI Workcell Members, regarding issues
affecting, Quality, lean manufacturing, and six sigma quality
initiatives on global customer accounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other
duties may be assigned.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Employee and Team Development:
Identify individual and team strengths and development needs on an
ongoing basis.
Create and/or validate training curriculum in area of
responsibility.
Performance Management:
JACS experience is required.
Experience with integration and implementation of MES processes and
tools/systems
Specific experience with implementation and use of RAD (Real time
alerting DPMO software) is highly desirable
Familiarity with various triggering systems (i.e. DPMO, DPM, 3/5
rule etc )
Detailed project planning skills
Experience with process mapping/improvement and requirements
definition and analysis
Experience with definition and documentation of business
requirements and system specification
Consulting skills with emphasis on customer acceptance, training,
and partnering
Ability to lead team and interact with all levels of management in
a matrixed and political environment
Team player and flexibility to deal with ongoing change and
customer resistance
Technical savvy and knowledge of both IT applications and
enterprise IT Infrastructure and Operations (Mfg, software and
hardware)
Guide part selection for new components and products and new
component qualification.
Review and analyze field and manufacturing line component failures,
and corrective actions; feedback to engineering and Cisco NPIE;
generate pareto and trend charts; drive corrective actions.
Coordinate and generate failure analysis and corrective action
reports for component issues.
Review and guide component reliability testing, provide technical
assistance in the testing and checking of assigned parts
specialized fields such as physical, functional and environmental
testing.
Work with quality, production, manufacturing, Cisco NPIE's,
suppliers and subcontractors to discuss and resolve quality aspects
of specialized parts, materials and assemblies.
Jabil DPM expectations are clearly communicated to the supply
base
Communicate changes in Jabil DPM expectations on a timely basis
Communication:
Provide communication forum for the exchange of ideas and
information with the Worldwide plant quality and functional
management departments, associated with new quality initiatives
(process control tools)
Organize verbal and written ideas clearly and use an appropriate
business style.
Prepare and present customer presentations related to quality
improvement initiatives.
Assess communication style of individual team members and adapt own
communication style accordingly.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
Business Strategy and Direction:
Know and understand the campus strategic directions.
Define, develop and implement Quality Engineering strategies, which
contribute to the campus strategic directions.
Provide regular updates to Quality Engineering Manager on the
execution of the strategy.
Cost Management:
Identify creative ways to reduce cost by streamlining processes and
systems (i.e. modification of responsibilities or consolidation of
tasks, elimination of non-value-added processes, or complete
re-engineering of processes and systems).
Utilize tools to monitor departmental cost and cost trends,
striving continuously to improve value.
Provide feedback to Test Engineering Manager & workcell manager on
cost and cost trends.
TECHNICAL MANAGEMENT RESPONSIBILITIES
Review all supplier discrepancies. Coordinate and track the
corrective/preventative action effort.
Participate in the vendor survey activities as applicable. Drive
proactive participation with suppliers and (when possible) aid in
their process improvement efforts.
Interface and provide technical support on component quality issues
with the customer as needed.
Adhere to all safety and health rules and regulations associated
with this position and as directed by supervisor.
Comply and follow all procedures within the company security
policy
MINIMUM REQUIREMENTS
Bachelor's degree preferred; and one to two years experience; or
equivalent combination of education and experience. Travel
required.Pay is $81,884 - $147,391. Job-related, non-discriminatory
factors used to determine the actual offered rate include
qualifications and experience, geographic location, education,
external market data, and consideration of internal equity.As part
of the total rewards package, this position is eligible for a
short-term incentive based on performance. In addition, Jabil
offers benefits to enhance your health, wealth and resilient self.
These include medical, dental, and vision insurance plans; 401(k)
retirement plan and employee stock purchase plan; and paid time
off. BE AWARE OF FRAUD: When applying for a job at Jabil you will
be contacted via correspondence through our official job portal
with a e-mail address; direct phone call from a member of the Jabil
team; or direct e-mail with a e-mail address. Jabil does not
request payments for interviews or at any other point during the
hiring process. Jabil will not ask for your personal identifying
information such as a social security number, birth certificate,
financial institution, driver's license number or passport
information over the phone or via e-mail. If you believe you are a
victim of identity theft, contact the Federal Bureau of
Investigations internet crime hotline (), the Federal Trade
Commission identity theft hotline () and/or your local police
department. Any scam job listings should be reported to whatever
website it was posted in. Jabil, including its subsidiaries, is an
equal opportunity employer and considers qualified applicants for
employment without regard to race, color, religion, national
origin, sex, sexual orientation, gender identity, age, disability,
genetic information, veteran status, or any other characteristic
protected by law. Accessibility Accommodation If you are a
qualified individual with a disability, you have the right to
request a reasonable accommodation if you are unable or limited in
your ability to use or access site as a result of your disability.
You can request a reasonable accommodation by sending an e-mail to
or calling with the nature of your request and contact information.
Please do not direct any other general employment related questions
to this e-mail or phone number. Please note that only those
inquiries concerning a request for reasonable accommodation will be
responded to.
Keywords: Jabil, Mountain View , Quality Systems Engineer, Other , Santa Clara, California
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