Learning Experience Designer

Company: Kforce Technology
Location: Mountain View
Posted on: September 18, 2023

Job Description:

Kforce has a client that is seeking a Learning Experience Designer in Mountain View, CA.

Key Tasks:

• Configure Learning Management System (LMS) courses, user permissions, user roles, learning paths, training materials, and certifications
  
• As a Learning Experience Designer, you will be responsible for monitoring LMS performance, troubleshooting problems, and general platform maintenance
  
• Maintain system documentation, including user manual, process documentation, feature releases, configurations, course structure, and course/material repository
  
• Provide learners with Tier II support for technical issues within the LMS and manage tickets using ServiceNow
  
• Configure and maintain LMS integrations with other platforms/tools to optimize the learning experience
  
• Lead projects from requirements definition through deployment, identifying schedules, scopes, resources, and implementation plans, including risk mitigation
  
• Understand business strategy to deliver impactful learning experiences
  
• Partner with program managers to implement certification, gaming, and badging programs
  
• Partner with data analysts to track progress, and performance against business KPIs, as well as extract insights from data to optimize each step of the learning journey
  
• Conduct end-to-end analysis, leveraging existing resources and exploring new tools and capabilities to meet the learning technology needs of the business
  
• Learning Experience Designer will design and build experiences that engage learners with varied learning preferences and accessibility
  
• Promote a growth mindset that aligns with our Company values to build a continuous learning culture
  
• Build strong, trust-based partnerships using empathy and customer obsession to solve for stakeholder needs
  

Keywords: Kforce Technology, Mountain View , Learning Experience Designer, Other , Mountain View, California