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Researcher III

Company: Diversant LLC
Location: Mountain View
Posted on: November 24, 2022

Job Description:

Title:Researcher III
Location:Mountain View,CA
Long Term Project

Position Description

We are looking for a UX Researcher to join our Rapid Research team on the Maps User Generated Content (UGC) team. You will work closely with other UX Researchers and partners like Designers, Product Managers, and Engineers to help the team make informed decisions based on user perspectives throughout the product life cycle.


The User Generated Content team works on creating experiences for contributors to share their experiences on -Maps. Examples of contributions include ratings, reviews, photos or videos, likes, comments, chat, answering questions, editing business hours or contact information, flagging, etc.


As a UX Researcher on the UGC Rapid Research team, you'll have the opportunity to work across different projects within the UGC org. Your main focus will be working with UX Researchers to execute design evaluations, benchmarking like critical user journeys (CUJs), usability studies, surveys, etc.

We are looking for individuals who have excellent communication skills, are diligent, detail-oriented, and can work independently within a team structure.



  • Preparing user research activities including working with recruiters to schedule study sessions
  • Planning and communicating research objectives with product teams
  • Scoping out appropriate research questions that are answerable within a project timeline
  • Moderating usability testing sessions and interviews
  • Administering questionnaires, surveys, and interviews
  • Analyzing qualitative & quantitative data
  • Creating reports with clear takeaways
  • Analyzing, interpreting and summarizing existing research reports
  • Communicating findings from the study to UX Researchers and other stakeholders
  • Ability to manage multiple projects as you transition between a study wrapping up, and a study that is kicking off

    MandatoryQualifications: Degree in Human Factors, Industrial Engineering, Cognitive Science, Experimental Psychology, Human Computer Interaction or similar field emphasizing human performance and behavior. Experience and comfort with running moderated and unmoderated studies is required. Experience in research for user experience design for product development is required. Demonstrated proficiency in either qualitative user research & analysis methods; quantitative experience is a plus.
    Education: Master's
    Years of experience: 2+ years
    DesiredEducation: Phd - Nice to have

Keywords: Diversant LLC, Mountain View , Researcher III, Other , Mountain View, California

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