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Program Coordinator

Company: Genesis10
Location: Mountain View
Posted on: September 22, 2022

Job Description:

Our client, the world's leading search engine and technology company, is seeking a Program Coordinator. This is a 12 month + contract position located in Mountain View, CA and a hybrid opportunity. Description:

  • The client is looking for an exceptional Training Coordinator to support the operational logistics for a Technical Onboarding Program.
  • This coordinator will be part of a team focused on providing in-depth engineering training content and project work to get new engineers up to speed quickly.
  • We are looking for a highly motivated professional with demonstrated organizational, communication, and execution skills.
  • Candidates need to be responsible and detail oriented.
  • At the start of onboarding, we expect you to carefully review existing procedures, shadow your peers, and raise questions when needed.
  • At 2 months after onboarding, we expect you to confidently run baseline operations of the program.
  • At 6 months after onboarding and beyond, we expect you to share observations (from participants, from your relationships with speakers, from collaboration with teammates) and offer recommendations for iterative improvements to operations. Responsibilities:
    • Respond to questions from participants or their managers; process requests into the appropriate channels; escalate issues as needed.
    • Manage day-to-day details and program logistics of the technical staff Orientation.
    • Act as the "master of ceremonies at points in the Orientation experience, facilitating short courses, introducing speakers, facilitating QA sessions, and generally keeping up the energy and the engagement of participants.
    • Own the master training schedules and keep track of dependencies.
    • Manage relationships and communicate frequently with volunteer facilitators.
    • Provide strong day-of support for individual events; point-of-contact to triage various logistical issues such as livestreams, chatrooms, etc.; in 2023+, this may include work in physical classrooms in MTV.
    • Assist Program Managers by scheduling meetings, keeping notes and agendas up to date, reporting on progress, and flagging issues as necessary.
    • Use Google tools to keep participant and team communication organized (calendars, folders, docs, spreadsheets, forms, websites). Requirements:
      • Candidate will need 2-5 years exp as a coordinator.
      • Impeccable attention to detail.
      • Strong customer service.
      • Comfort with technology, especially spreadsheets.
      • BA/BS degree required in any field.
      • Experience in event planning, training coordination, or similar background.
      • Exceptional organizational skills and ability to work well in a fast-paced and dynamic environment. Strong written/verbal communication skills and great interpersonal and relationship-building skills. Ability to navigate ambiguity and work independently.
      • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp). Desired:
        • Proficiency with Google tools (calendar, docs and spreadsheets).
        • Experience as a teacher or facilitating courses a strong plus.
        • Passion for education a plus. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at "Genesis10 is an Equal Opportunity Employer, M/F/D/V

Keywords: Genesis10, Mountain View , Program Coordinator, Other , Mountain View, California

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