Senior UX Strategy and Operations Lead, Consumer UX

Company: Google
Location: Mountain View
Posted on: June 21, 2022

Job Description:

Minimum qualifications:Bachelor's degree or equivalent practical experience.
5 years of experience in management consulting, corporate strategy, financial planning and analysis, business intelligence, or another relevant industry/discipline.
5 years of experience analyzing and translating data into insights, leveraging insights to drive planning, and presenting results of analysis to both technical and non-technical audiences.
Preferred qualifications:Experience with UX related projects and UX design, user research, and/or user centered development tools and methodologies.
Experience with SQL, R, or comparable data analytics tools.
Knowledge of technology trends and issues.
Ability to work across organizational boundaries to define, manage, and prioritize work.
Excellent communication, presentation, and analytical skills; ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.
About the job At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google's businesses.As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You'll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You'll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.As a Senior UX Strategy and Operations Lead (UX Programs and Operations), you will lead strategic and complex analytical efforts for our UX organizations. You will drive the organization forward through data-driven operations, business insights, and informed thinking and communications. You will also serve as a critical partner for UX leaders on ad hoc projects ranging from critical business decisions to strategic planning.User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users' needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products' unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google's philosophy: "Focus on the user and all else will follow." Responsibilities Develop strategies for UX programs by performing strategic analysis and providing data-driven recommendations that drive the business forward by proposing actionable plans for optimization.
Identify potential pain points across the organization and create informed processes and/or programs to address them.
Drive the definition, integration and reporting of key UX metrics that drive a culture of user-centered development and demonstrate UX impact based on organizational needs. Establish strategic vision and long term success benchmarks.
Collaborate across UX teams to scale efforts that optimize resourcing, time, and funding investment.
Leverage data to identify where our prioritization could be better with clear rationale.

Keywords: Google, Mountain View , Senior UX Strategy and Operations Lead, Consumer UX, Other , Mountain View, California