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Principal Content Designer

Company: Intuit
Location: Mountain View
Posted on: May 11, 2022

Job Description:

Overview

Come join the Central Innovation Team as a Principal Content Designer. Our team fuels innovation at Intuit, creating tools and resources that accelerate our product teams. We are a small team that moves quickly to meet our internal customers' needs.

What you'll bring

  • Bachelor's degree in English, Journalism, or a scientific or engineering field or equivalent
  • 5+ years' experience using Design Thinking in your work. Familiarity with Customer-Driven Innovation and Design for Delight is preferred
  • 7 + years' experience as a technical writer or content developer
  • Excellent written and verbal communication skills, including mastery of English language, grammar, structure, and punctuation
  • Work samples that use an engaging, conversational tone to give your target audience confidence in their ability to perform tasks and the feeling that you care
  • Experience with creating asynchronous learning content
  • Experience writing scripts for short instructional videos or tutorials
  • Superior organizational and time-management skills; demonstrated effectiveness managing multiple priorities and deadlines
  • Strong project and people management skills; ability to function as project leader as well as individual contributor
  • Demonstrated ability to learn quickly and employ a growth mindset
  • Comfortable with ambiguity. Can demonstrate flexibility and adaptability when the situation changes
    How you will lead

    • Directs and delivers content strategies, frameworks, and deliverables on a broad range of projects to drive innovation at Inuit
    • Use your broad expertise or unique knowledge and company priorities to resolve complex issues in creative and effective ways
    • Work closely with user researchers, user interface designers, and product managers to understand key customer needs, set content goals, and iterate until those goals are met
    • Demonstrate a product ownership mindset. Lead the content-design process, drive decisions, create schedules, and track issues
    • Write clear and engaging content for web, desktop and/or mobile applications.
    • Validate your deliverables by performing content reviews with customers and stakeholders
    • Provides team members with guidance on content design issues
    • Leads content design community within innovation team and periodically presents at or leads local external content-related events.
    • Builds collaborative relationships with stakeholders across the company

Keywords: Intuit, Mountain View , Principal Content Designer, Other , Mountain View, California

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