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Hospitality Security

Company: Granada Theatre, Inc. (MOHI Social)
Location: Morgan Hill
Posted on: November 22, 2021

Job Description:

The purpose of the Hospitality Security position is to help ensure a safe work environment for employees, a safe dining experience for guests, and to protect company assets and property. The Hospitality Security position will positively interact with our guests and to ensure they have an enjoyable experience when at any Live+Love+L--al property. The Hospitality Security position will provide protection and ensure the safety of our patrons and staff members inside and outside the premises while enforcing all liquor license laws pertaining to the service of alcohol.Essential Job FunctionsManage the entrance, greet and screen incoming guests in a friendly and professional mannerChecks identification to ensure compliance with age restrictions local and state liquor lawsMaintain complete knowledge of and strictly abide by the state liquor regulations, particularly those prohibiting service to minors, and intoxicated peopleEnforce establishment's dress code policy for patronsPatrol all areas of the property, including parking lot on a frequent basis and lock/unlock property entrances as required.Observe guests and employees, watching for any potential incidents, check-in with servers, and bartenders regularly. Monitor patron behavior and level of intoxication. Monitor for unruly, disruptive, and or suspicious behavior.Manage incident and conflict resolution. This includes monitoring patrons for over-serving, illness, and agitation, and occasionally includes removal of guests from the premises.Always remain professional when asking patrons to leave.Escort employees safely to their cars as neededEnsure all walkways/entryways are clear from obstruction. Monitor for potential safety hazards and report to management.Communicate any areas of need, problems, and concerns from any guests to a manager.Report any incidents which occur during each shiftPractice safe working habits and take required breaks and meal periods in a timely mannerEnsure the establishment is secure at the end of operations each day (all doors and gates locked and alarms on). Assist with the closing duties at the end of the night.Assists fellow team members as needed.Other duties as assigned.Required Education, Knowledge, Skills, and Competences: Minimum of 21 years of ageTwo years prior experience in the security field preferredDemonstrated ability to handle emergency and/or stressful situations in a calm, professional manner.Must possess and maintain a valid California Guard Card with BSIS (Bureau of Security & Investigative Services)Must possess and maintain a California Responsible Beverage Server Training CertificateAbility to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tack, and diplomacy.Ability to diffuse situations in a calm and rational mannerOutgoing personality, positive attitude, and strong communication skills.Maintain a neat and well-groomed appearance and be well-spoken and professional in accordance the establishment's dress code policy (black suit).Ability to work cohesively with co-workers as part of a teamMust be available to work a varied schedule to include evenings, weekends, holidays and extended hours of businessAble to work under pressure and remain calm to resolve problems using good judgmentStrong knowledge of restaurant operations, service procedures, and function.Be able to communicate and understand the predominant language(s) of our guests.Be able to work in a standing position for extended periods of time.Punctuality and regular and reliable attendance.Must possess honesty and integrity.Physical Requirements & Working Conditions: The Security position will be required to lift, carry, walk, sit, bend, push, pull, and work a flexible schedule, must be able to move continuously during work hours. Other physical requirements include:Must be able to stand for the duration of a shift and must be able to move about a large restaurant and patio area for long periods of time carrying trays and other itemsMay be in an indoor or outdoor setting, dependent on the event location.Varied weather conditions are expectedClose and distance visionIdentify and distinguish colorsFrequent walking and standing with some sitting at timesFrequently lifts/carries up to 15 poundsOccasionally lifts/carries up to 40 poundsContinual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skillsAble to reach hands and arms in any direction and kneel, stoop or crouch repeatedlyMust wear face coverings, safety glasses, and other personal protection equipment as mandated by county and state public health officialsJob Type: Part-timePay: From $70.00 per hourSchedule:Night shiftWeekend availabilityApplication Question(s):Are you available both Friday and Saturday nights from 8:00 pm - 1:00 am?Experience:Security: 3 years (Preferred)License/Certification:Guard Card (Required)Shift availability:Night Shift (Required)Work Location: One location

Keywords: Granada Theatre, Inc. (MOHI Social), Mountain View , Hospitality Security, Other , Morgan Hill, California

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