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Human Factors UX Research Lead

Company: Google Inc.
Location: Mountain View
Posted on: November 18, 2021

Job Description:

Minimum qualifications:

* Bachelor's degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, a related field, or equivalent practical experience.
* Experience with research design, usability studies, contextual inquiry, and surveys.
* Experience in product research in an end-to-end, usability, or generative setting.

Preferred qualifications:

* 15 years of experience in a UX role or human factors engineer, including experience integrating user research into product designs and design practices.
* Experience executing and shaping research programs within teams.
* Experience working with OEMs and physical aspects of devices along with software aspects.
* Experience working with qualitative and quantitative researchers.
* Experience with strategic research contributions, and research work with a long shelf life.
* Ability to interpret qualitative and quantitative research as an input into strategy development.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

User Experience (UX) is made up of multi-disciplinary teams of Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers who care deeply about the people who use our products. We play an integral part in gathering insights about product user needs, attitudes, emotions, and behaviors to inspire and inform design. We collaborate closely with each other, engineering, and product management to create industry-leading products that deliver value for our users and Google's businesses.

As a User Experience Researcher (UXR), you'll help your team of UXers, product managers, and engineers understand user needs. You'll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You'll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You'll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

Chrome OS' mission is: Empower anyone to create and access information freely, through fast, simple, secure and intelligent computing.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users' needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products' unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google's philosophy: "Focus on the user and all else will follow."


* Envision, execute, and shape a cadence and structure for human factors research for ChromeOS taking into consideration hardware (e.g., pen, keyboard, camera, input methods, etc.) and software aspects of devices.
* Initiate and lead key research activities.
* Translate study findings into software, hardware, design, and strategic recommendations to improve the product.
* Collaborate with product, design, quantitative research, and engineering to solve problems, influence product/design direction, and prioritize user experience research questions in line with overall product strategy.
* Use data to set specs for system performance.

Keywords: Google Inc., Mountain View , Human Factors UX Research Lead, Other , Mountain View, California

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