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Sr. Manager, Product Management

Company: NortonLifeLock Inc.
Location: Mountain View
Posted on: June 12, 2021

Job Description:

About NortonLifeLock:

NortonLifeLock Inc. (NASDAQ: NLOK) is a global leader in consumer Cyber Safety. NortonLifeLock is dedicated to helping secure the devices, identities, online privacy, and home and family needs of its nearly 50 million consumers, providing them with a trusted ally in a complex digital world. For more information, please visit NortonLifeLock.com or connect with us on Facebook, Twitter, LinkedIn, Instagram, and YouTube.

About the Role:

We are looking for a Sr. Manager of Product Management to lead the Product Management Team responsible for the NortonLifeLock eCommerce domains, Norton.com, LifeLock.com, and SurfEasy.com to ensure that we are building the best customer experience and operational mechanisms to supporting our go-to-market strategies.

What you will do:

You will be collaborating with architects and developers, as well as marketing stakeholders and designers to rapidly conceptualize, prototype, validate and launch new features. You will develop and maintain a rolling roadmap and prioritize key themes while communicating and coordinating with partner groups.

Responsibilities:

  • Partner with the Marketing leaders, Marketing Operations team, Marketing Events team, Brand team, and stakeholders
  • Lead the collaboration with cross-functional teams, e.g. engineering, shared technology teams, project planning, and delivery, and the user experience design
  • Analyze current website experiences against benchmarks and best practices and provide business cases for further development or enhancements
  • Be the customer advocate every step of the way, help the entire product team to see what makes the difference between just another feature and customer delight
  • Work closely with engineering leadership to make sure we meet and exceed our customers' expectations
  • Write requirements for new products/features in collaboration with internal business partners
  • Prioritize project and work across multiple sales channels
  • Lead and mentor a team of Product Managers

Qualifications:

  • 5+ years of product management experience preferably within eCommerce and/or content management systems
  • Experience with driving cross-organizational roadmap and conversations to achieve a common goal at a fast pace
  • Experience with agile software development practices within a large team
  • Ability to work with technical leads, product owners, stakeholders, and customers to translate solution concepts into specific features and integrations
  • Self-starter mentality and ability to persist, problem solve and influence across the organization to build a shared vision for the customer experience.
  • Experience in eCommerce and CMS systems preferred
  • Analytical abilities paired with the capacity to make decisions using both quantitative and qualitative data
  • Excellent interpersonal communication

NortonLifeLock is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. NortonLifeLock strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds.

We also consider for employment qualified individuals with arrest and conviction records. In addition, NortonLifeLock will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency.

EEO is the law. Applicants and employees of NortonLifeLock Inc. are protected under Federal law from discrimination. See the EEO poster and supplement.

Keywords: NortonLifeLock Inc., Mountain View , Sr. Manager, Product Management, Other , Mountain View, California

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