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Sales Systems Analyst

Company: Confluent
Location: Mountain View
Posted on: June 12, 2021

Job Description:

Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That's the power of data in motion in action-giving organizations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we're building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, organizations can create a central nervous system to innovate and win in a digital-first world.

We're looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow-whether you're just starting out in your career or managing a large team, you'll be amazed at the magnitude of your impact.

The Sales System Analyst will own the Salesforce enhancements process for the Sales Systems and Operation team. The Sales Systems Analyst's primary responsibilities will be to provide systems support to the various business units that operate out of Salesforce. They will partner closely with the Salesforce Administrator and Development team to drive enhancements from end to end.

Responsibilities:

  • Intake and prioritize SFDC and other sales-related systems enhancements
  • Help drive strategic change management plans across the sales organization
  • Own the intake, prioritization, and communication process for systems related enhancement requests
  • Improve upon the operating model to support growth strategies including organizational-wide implementation of best practices.
  • Assist in gathering requirements, defining, landing, and executing on strategic systems initiatives for the Sales Organization; Works to remove any operation/organizational barriers
  • Collaborate with internal end-users and cross-functional teams to incubate new programs and land new initiatives for the sales teams.
  • Continually look for and suggest ways to improve sales productivity, efficiency and effectiveness
  • Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant business impact
  • Work with the Salesforce administrator on implementing SFDC Enhancements, improvements, and clean up and/or work with the Business Systems team to implement changes
  • Coordinating end-to-end UAT Testing
  • Documenting release notes for SFDC related changes
  • Work with Sales Enablement on communicating and educating the sales org in SFDC and other Sales System Changes

What We're Looking for:

  • 3+ years of Sales Operations experience
  • Strong project management and cross-functional collaboration skills
  • Process-oriented mindset
  • Positive work style, focus on getting things done and a strong desire to learn and grow
  • Knowledge of Jira, Asana or other program management tools a strong plus

Come As You Are

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.

Click here to review our California Candidate Privacy Notice, which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

#LI-Remote

Keywords: Confluent, Mountain View , Sales Systems Analyst, Other , Mountain View, California

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