Senior User Experience Researcher, Product Inclusion

Company: Google Inc.
Location: Mountain View
Posted on: June 10, 2021

Job Description:

Minimum qualifications:

• Bachelor's degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, or a related field or equivalent practical experience.
• 8 years of industry experience within a research setting.
• Experience with research design utilizing various methods (i.e. usability studies, contextual inquiry, surveys etc.).
• Relevant product research experience in an end-to-end, usability, and/or generative setting.

Preferred qualifications:

• Experience with equity-focused design and research.
• Background in comparative studies in Race and Ethnicity, Women and Gender Studies, Ethnic Studies, Public Health, Social Welfare, Social Justice, or other fields that intersect with equity-focused work.
• Experience with community-based participatory research and participatory design or co-design.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

User Experience (UX) is made up of multi-disciplinary teams of Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers who care deeply about the people who use our products. We play an integral part in gathering insights about product user needs, attitudes, emotions, and behaviors to inspire and inform design. We collaborate closely with each other, engineering, and product management to create industry-leading products that deliver value for our users and Google's businesses.

As a User Experience Researcher (UXR), you'll help your team of UXers, product managers, and engineers understand user needs. You'll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You'll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You'll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

As a member of the Equity Engineering team, you will partner with Equity Engineering to advance and iterate on the tools, modalities, and frameworks of equity-focused, community-based participatory research and participatory design/co-design, and help further these practices across the UX organization.

Responsibilities

• Design and conduct user research, assist in the design and implementation of early-stage design and product definition activities, and communicate research insights to stakeholders and team members.
• Examine existing data and product designs to generate hypotheses and plans for high-impact research. Prioritize and drive research to improve user experience through multi-method research projects, in collaboration with qualitative researcher partners.
• Develop statistical models to understand user experience. Drive change by communicating findings to stakeholders in the company. Make research findings convincing and actionable for both research experts and non-experts.
• Coordinate with other teams and researchers, who work on other internal tools or design process innovation for hiring, progression, and retention programs.
• Engage Product, Engineering and Design teams in research activities, and advocate findings to product and leadership teams through written reports and in-person presentations.

Keywords: Google Inc., Mountain View , Senior User Experience Researcher, Product Inclusion, Other , Mountain View, California