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Standards and Practice Consumer QA - Spanish Fluency

Company: Ursus
Location: Mountain View
Posted on: May 3, 2021

Job Description:

Job Description Job Title: Standards and Practice Consumer QA - Spanish Fluency Location: Mountain View, CA Duration: 1 Year

Summary: Manage different work flows across multiple offices, time zones, and markets Help establish team goals and work with multiple stakeholders on strategies for executing, measuring progress and reporting results Engage in strategic discussions to identify problems, measure and improve the quality of workflows Identify opportunities to improve tooling and implement scalable solution Ensure that the right level of tracking and transparency of milestones is maintained. Supervise the active projects and programs across the team to ensure they are tracking to committed goals/milestones. Drive internal process changes to meet the needs of an evolving, complex Operations environment

**OPEN TO ANY US LOCATION Skills: Spanish fluency required Standards and practices experience 2+ years of industry experience in consumer-oriented product environment 2+ or operations role Experience working independently and a track record of taking initiative Communication and presentation experience Experience analyzing and solving problems Experience with Excel Experience with SQL Strong verbal and written communication and comprehension skills Minimum of 6 months of prior operations experience in Content Moderation, Social Media, Business Process Outsourcing or video related services; Preferred Computer literacy and working knowledge of email, internet browser, and online applications Good problem-solving and critical-thinking skills, ability to make sound judgements based on provided guidelines Resourceful, ability to multitask, and strong attention to details Self-motivated and able to work independently as well as contribute to cross-functional and global teams Flexible and able to quickly adapt to frequent process and information changes Ability to maintain a high degree of confidentiality while meeting strict deadlines Willing to work on cyclical schedule and can easily adapt to repetitive tasks over long periods of time Ability to quickly absorb training on product and tool functionality Strong attention to detail Self-starter Ability to perform well autonomously Comfortable viewing sensitive content

Education : Bachelors Degree Required

Required Skills: TRAINING DOCUMENTATION PROCESS IMPROVEMENT MICROSOFT EXCEL SELF-STARTER Company Description Ursus, Inc. is a privately held leader in recruiting and staffing. We specialize in Permanent, Contract-to-Hire, and Contract Opportunities.

Keywords: Ursus, Mountain View , Standards and Practice Consumer QA - Spanish Fluency, Other , Mountain View, California

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