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Technical Writer III

Company: Astreya
Location: Mountain View
Posted on: May 3, 2021

Job Description:

Company DescriptionAstreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet. We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by matching exceptional people to on-site teams delivering world-class IT service. With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organizations.Job DescriptionWhat this Job Entails: The Technical Writer will collaborate with Astreya Partners' subject matter experts to develop and enhance documentation related to services. The role will both compose new documentation and edit the work of others, ensuring high standards for readability, grammar, and content. The key to success in this rule is the ability to synthesize complex instructions into easy to follow guidebooks, instructions, and general communications. The person in this position should be an expert in communications.Scope: Resolves a wide range of issues in creative waysSeasoned, experienced professional with a full understanding of their specialityWorks on problems of a diverse scopeReceives little instruction on day to day work, general instruction on new assignmentsYour Roles and Responsibilities:Create and maintain how-to documentation related to inventory management and IT logisticsDevelop collateral for a Learning Management System (LMS)Ensure documentation is easy to read, grammatically perfect, succinct, adheres to standards, and is, overall, effective in terms of intended purposeProvide expertise to others in terms of effective communication methodsDevelop narrative content along with graphics and diagramsDevelop and edit weekly communications to inventory technicians, for content related to change managementConduct interviews with various users and technical staff to gather data for documentation.Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this positionClient Focus Area:A. Create program/project web sites in Google Sites, interacting with programmanagers and the senior technical writer.B. Develop collateral for a Learning Management System (LMS).C. Ensure documentation is easy to read, grammatically perfect, succinct,adheres to standards, and is, overall, effective in terms of intended purpose.D. Develop narrative content, possibly including graphics and diagramsE. Conduct interviews with various users and technical staff to gather data fordocumentation.F. Communicate clearly and regularly to clients about the project progress andpotential roadblocks.G. Other duties as required. This list is not meant to be a comprehensiveinventory of all responsibilities assigned to this position.Required Qualifications/Skills:Bachelor's degree (B.S/B.A) from four-college or university and 5 to 8 years' related experience and/or training; or equivalent combination of education and experienceNetworks with senior internal and external personnel in own area of expertiseDemonstrates good judgment in selecting methods and techniques for obtaining solutionsExperience writing, proofreading and editingAbility to produce and organize content succinctly, with a logical flowExperience with content authoring toolsExperience editing and formatting technical documentsExperience using a content management system or document management systemPassionate attention to detailAbility to work independently and be self directed, as well as the ability to willingly follow guidance from othersPreferred Qualifications: Familiarity with inventory management and IT logistics related servicesTechnical background related to ITFamiliarity using Google apps such as Gmail, Docs, Sheets, Slides, and SitesExperience working in an international settingPhysical Demand & Work Environment:Must have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingersWhat can Astreya offer you?Employment in the fast-growing IT space providing you with a variety of career optionsOpportunity to work with some of the biggest firms in the world as part of the Astreya delivery networkIntroduction to new ways of working and awesome technologiesCareer paths to help you establish where you want to goFocus on internal promotion and internal mobility - we love to build teams from withinFree 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own paceEducation AssistanceDedicated management to provide you with on point leadership and careNumerous on the job perksMarket competitive compensation and insurance, health and wellness benefitsAdditional InformationAstreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law.

Keywords: Astreya, Mountain View , Technical Writer III, Other , Mountain View, California

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