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Director of Engineering, Growth Marketing

Company: Coupang
Location: Mountain View
Posted on: May 3, 2021

Job Description:

Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Powered by an outstanding end-to-end e-commerce and logistics network and a fanatical culture of customer centricity, Coupang has broken tradeoffs around speed, selection and price. Today, we provide exceedingly fast shipping speeds on millions of items including fresh groceries, delivered within hours nationwide, 365 days a year. We are doing this for millions of consumers in Korea, one of the world's largest and fastest growing e-commerce markets. Korea is currently the 5th largest e-commerce market in the world. Position Description: In Growth Engineering, our goal is to increase the number of transacting Customers while growing their frequency and lifetime value. We build core platforms and services that power Coupang's growth. Various platforms under our portfolio include Search Advertising Platform, Affiliate Platform, Display targeting & re-targeting Platform, CRM, Audience Platform, Push Marketing Platform, and other core marketing services for landing, tracking & attribution. We leverage big data, NoSQL, analytics, real-time processing and Machine Learning to build mission-critical and highly scalable services that are reliable 24/7. At Coupang, a Software Engineering Leader owns leading a talented and diverse engineering organization working on projects to improve the lives of our customers. You will draw from your strong technical and people leadership background to build and lead a team of innovative and curious problem solvers. As an Engineering leader, you will provide "hands-on" technical leadership to solve complex problems while making sound architecture and design trade-offs that balance strategic and tactical plans. You will establish technical standards, methodologies and engineering best practices that drive engineering excellence and quality throughout the entire product lifecycle. To succeed in this role, the ideal candidate will be "customer-centric" focused to conceive products/features that matter to customers and have deep technical expertise to attract top engineering talent to architect and develop highly scalable products. This is an exceptional opportunity to drive Coupang's growth and create a world where our customers ask, 'How did I ever live without Coupang?' Responsibilities: Provide leadership and technical direction to Growth Engineering organization and ensure that our engineers are working on building scalable and fault-tolerant systems Hire the best leaders and experienced individual contributors to continue to build a diverse and balanced team Engage with senior leadership and product owner(s) in developing and executing technical strategy and product roadmap ensuring scalability and simplicity Prioritize and plan the projects and features sponsored by senior leadership, stakeholders and strategically important tech initiatives Refine and set the vision for the overall architecture plan and application of best practice architecture, design patterns and ongoing simplification of the system landscape Foster a culture that continuously innovates through frequent product iterations (Agile/Scrum) and help the team develop their Agile practices further Develop, mentor, and coach managers and engineers on career development and professional growth Own definition, measurement, and reporting of operational metrics Establish and run the operational support for your team's software Communicate clearly and concisely with the team members, peers and leadership team Minimum Qualifications: Bachelor/Master/PhD in Computer Science or Engineering, or related field 10+ years of industry experience of increasing responsibility leading engineering teams 5+ years of experience in software development in Object-Oriented development environment 7+ years of experience in managing software development with hands-on architectural experience in delivering innovative products in the relevant space Demonstrated experience in creating a vision, influencing cross-functionally and driving a technology organization to meet ambitious goals S/he must be a visionary leader with deep technology expertise who can motivate diverse professionals to succeed in a highly competitive market, keeping the team focused on breakthrough, transformational strategies and tactics to best leverage the resources of a growing company Exceptional abilities to attract, recruit, retain and scale a high-performance engineering organization Strong sense of ownership, urgency, and drive. High on bias for action Strong verbal and written communication skills Experience working closely with global distributed teams Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at usrecruiting@coupang.com .

Keywords: Coupang, Mountain View , Director of Engineering, Growth Marketing, Other , Mountain View, California

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