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Product Operation Manager - Fraud

Company: DiDi Labs
Location: Mountain View
Posted on: May 3, 2021

Job Description:

About the job We are hiring a product operation manager in Business International Security team to provide solutions efficiently for risk problems through delivering robust anti-fraud product/features, optimizing and designing the operational process for both existing products and new initiatives and collaborating with cross-functional partners including Product Management, Engineering, Business, Market Operations, Compliance, Legal, and Customer Experience. Responsibilities Insight into the business process, analyze the risk point, investigate the user experiences, and be responsible for planning, designing, landing and optimization of risk products and features Develop, manage and improve processes to help the team meet its goals more efficiently and effectively Work with the operation team to improve the dispute process of the anti-fraud system, design and optimize the standard operation process and improve the efficiency Qualifications 4+ years of working experiences in risk analytics, project management, product management or operations Ability to think creatively, deal with ambiguity and manage changing priorities Deep data analysis skills, and ability to provide insight through data analysis and case review Excellent project management, analytical, troubleshooting, influencing and problem-solving skills. Excellent collaboration, written and verbal business communication skills Fluency in both English and Chinese, extra points in Portuguese/Spanish About the company At DiDi, Safety of the people who use our products and security of their data is our highest priority. The Security Engineering team is entrusted to develop safety-enhancing products for our drivers/riders, to monitor cyber threats, analyze vulnerabilities & exploits, research new methods & technologies for detecting cybersecurity attacks, and develop innovative software that protects everything from the smallest footprint device to a globally distributed cloud infrastructure. With petabytes of data, millions of daily transactions, a wide variety of devices, and cutting-edge technologies in hand, we're solving extremely challenging security problems.

Keywords: DiDi Labs, Mountain View , Product Operation Manager - Fraud, Other , Mountain View, California

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