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Product Support Specialist II

Company: Genesis10
Location: Mountain View
Posted on: February 21, 2021

Job Description:

Genesis10 is currently seeking a Product Support Specialist II with our client in the SEO industry in their Mountain View, CA location. This is a 12 month + contract position. Description:

  • Seeking a Product Support Specialist II Responsibilities:
    • Conduct weekly, monthly and quarterly reviews and drive ongoing improvements and projects involving quantitative analysis, industry research and strategy development
    • Build out and manage execution and rollout of launch integration / scaled support self-sufficiency programs, schedules and allocations, including overseeing progress, unblocking teams, and driving and tracking workstreams
    • Communicate project status and deliverables to various audiences
    • Develop and automate strategic metrics, and iteratively build and prototype dashboards to provide insights at scale
    • Bring together customer data, user survey, business metrics and launch and promo information
    • Create standard macro driven templates to reduce manual effort of compiling business reports Requirements:
      • Bachelor's degree or equivalent practical experience.
      • 1-2 years of project management experience.
      • Support Operations experience Data and insights management (SQL / Dashboards)
      • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
      • Desired:
        • Strong written and oral communication skills
        • Ability to multi-task, set priorities and work efficiently in a high-paced environment
        • Ability to analyze research or performance data, develop insights, and apply those insights to optimize product strategies If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at . "Genesis10 is an Equal Opportunity Employer, M/F/D/V " - provided by Dice

Keywords: Genesis10, Mountain View , Product Support Specialist II, Other , Mountain View, California

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