Temporary Donor Engagement Assistant

Company: Silicon Valley Community Foundation
Location: Mountain View
Posted on: November 17, 2020

Job Description:

ABOUT SILICON VALLEY COMMUNITY FOUNDATION Silicon Valley Community Foundation advances innovative philanthropic solutions to challenging problems. As the largest community foundation in the world, we engage donors and corporations from Silicon Valley, across the country and around the globe to make our region and world better for all. Our passion for helping people and organizations achieve their philanthropic dreams has created a global philanthropic enterprise committed to the belief that possibilities start here. Learn more at . ABOUT THE OPPORTUNITY This is a full-time temporary non-exempt level position in Mountain View, California. Work will be conducted remotely due to the pandemic and we will be accepting applicants from anywhere in California. Anticipated length of assignment: November 2020 January 2021 Submit a resume with cover letter explaining your interest in the position and what you would bring to Silicon Valley Community Foundation. Internal candidates should contact a member of the Human Resources department directly. JOB SUMMARY This position is responsible for providing support to Silicon Valley Community Foundation s Donor Engagement team, which partners with donors to make their philanthropy both easy and meaningful and impact positive change in our community. The ideal candidate will have a proven ability to execute detail-orientated communication and strive within operational processes in a fast-paced environment with a professional demeanor and collaborative spirit. DUTIES AND RESPONSIBILITIES Grants Support Enter and track grant data and constituent information into enterprise systems ensuring timely and accurate daily processing. Generate and deliver grant related reports. Create and maintain data files and logs. Customer Service Facilitate donors giving and grantmaking by providing timely and professional customer service to external clients and internal partners in response to inquiries received via phone and email. Route inquiries to the appropriate teams and collaborate across departments as needed to resolve questions and streamline client communication. Administrative Support Assist with ongoing and special projects, including database updates, fund closures, and process improvements. Prepare mailings and other donor communications. Provide support to Donor Engagement colleagues for meetings, events, donor circle meetings, etc., as assigned. Support staff with donor and client research and extracting data for analysis. Generate and deliver reports from the Blackbaud/Raisers Edge database, as well as make updates and additions to records. Assist staff with overflow work activities and other related duties as assigned. QUALIFICATIONS AND SKILLSETS Two years of administrative assistant experience or similarly responsible position. Bachelor s degree preferred. Knowledge of philanthropy and nonprofit community desirable Demonstrated ability to maintain confidentiality of sensitive and private data. Proven ability to perform tasks independently with a high degree of accuracy. Excellent oral and written communication skills, as well as analytical skills. Strong software skills in Microsoft Office Suite and Outlook. Ability to manage multiple projects with specific deadlines while delivering high quality work. Ability to thrive in a rapidly shifting and evolving workplace. Excellent interpersonal skills with an ability to work with diverse people and in diverse groups. Drive to make an impact in the community and willingness to challenge inequalities while seeking to understand other ideas and perspectives. WORK ENVIRONMENT AND PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work performed by the incumbent in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills. EQUAL EMPLOYMENT OPPORTUNITY AND INCLUSION Silicon Valley Community Foundation has a deep commitment to diversity, equity, inclusion and equal opportunity. We are committed to building a team that is representative of our community. SVCF is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, political affiliation, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws. SVCF is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process and to perform essential job functions, of employment, please contact . Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format and/or using specialized equipment.

Keywords: Silicon Valley Community Foundation, Mountain View , Temporary Donor Engagement Assistant, Other , Mountain View, California