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Patient Flow Coordinator - Full time - Eves - Patient Care Resources

Company: El Camino Hospital
Location: Mountain View
Posted on: October 16, 2020

Job Description:

EL CAMINO HEALTH IS COMMITTED TO HIRING, RETAINING AND GROWING THE BEST AND BRIGHTEST PROFESSIONALS WHO WILL CARRY OUR MISSION AND VISION FORWARD. WE ARE PROUD OF OUR REPUTATION IN THE COMMUNITY: ONE BUILT ON COMPASSION, INNOVATION, COLLABORATION AND DELIVERING HIGH-QUALITY CARE. COME JOIN THE TEAM THAT MAKES THIS HAPPEN.

FTE1

SCHEDULED BI-WEEKLY HOURS80

WORK SHIFTEvening: 8 hours

JOB DESCRIPTION

Under the general direction is responsible for prioritizing and optimizing patient flow activities throughout the hospital system, and to facilitate the patients entry into ECH from other health care facilities during assigned shift hours. The Patient Flow Coordinator will assess to determine appropriate placement of all admissions (elective and emergent) as well as transfers in accordance with clinical standards and guidelines, ensuring patients receive a clinically appropriate level of care using established algorithms and protocols. To facilitate the smooth entry of patients into the care continuum, ensures all necessary documents are obtained. While working with Nursing Supervisors, physicians and nursing staff will monitor bed/patient care capacity using both a concurrent and prospective view. Responsible for facilitating continuous throughput of patients from all points of entry while utilizing effective verbal and written communication; must be able to make efficient, effective clinical decisions in the coordination of throughput activities, while adhering to patient centered care principles.

KEY RESPONSIBILITIES

* Plans, prioritizes, organizes, directs and controls all admissions and transfers between nursing units and hospitals.

* Acts as liaison between referring hospitals, physicians, offices and nursing departments on issues pertaining to the placement of all patients. Maintains communication with referring physicians and transferring hospitals regarding anticipated bed availability or access delays.

* Serves as resource for all patient placements within the hospital; makes all patient placement decisions in accordance with patient diagnosis, appropriate unit criterion, patient acuity and patient location.

* Accountable for activities associated with Bed Control to ensure appropriate and timely placement of patients throughout the entire hospital.

* Responsible for patient placement operations within the Hospital to ensure that patients are admitted or transferred between units or hospital in a timely manner in accordance with hospital policies and procedures, and according to nursing care requirements.

* Identifies needs and operational improvement opportunities to improve patients access and bed turnaround.

* Expedites patient movement to designated disposition areas.

* Continuously re-evaluates patient placement requests and adjusts staffing and bed management plans accordingly.

* Remediates barriers to patient flow including bed availability, status upgrade to critical, increased length of stay in the ED.

* Participates in Bed Huddles and reports patients census, potential admissions and type of bed needed, staffing needs/status, number of borders and other current information.

* Participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

* Monitors room availability and turnover to maintain patient flow.

* Troubleshoots throughput problems in a timely manner to include process modifications.

* Alerts clinical staff to impeding patient disposition.

* Conducts safe and effective handoffs of patient admissions to other clinical staff at other facilities when necessary.

* Looking at discharges of patients

QUALIFICATIONS

Possesses the education and/or experience equivalent to that acquired in an accredited school of Vocational Nursing or related healthcare field. Bachelor s degree, BSN preferred. Three (3) years clinical experience. Three (3) years experience working in acute care hospital preferred Previous patient placement experience in an acute care setting preferred. Strong interpersonal and professional skills; including strong verbal and written communication skills. Demonstrated ability to work well with patients/families, nursing and ancillary staff, and physicians. Familiar with reviewing procedural documentation areas in electronic health record; proficient in electronic documentation. Highly collaborative and able to work cohesively in a dynamic team environment; Strong data processing and analytical skills, accompanied by strong critical thinking skills and an aptitude for conducting thorough research.

LICENSE/CERTIFICATION/REGISTRATION REQUIREMENTS

Current California LVN or RN license (RN preferred)

BLS certification

THE PHYSICAL REQUIREMENTS AND WORKING CONDITIONS OF THIS JOB ARE AVAILABLE. EL CAMINO HEALTH WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH A DISABILITY IF THAT WILL ALLOW THEM TO PERFORM THE ESSENTIAL FUNCTIONS OF A JOB UNLESS DOING SO CREATES AN UNDUE HARDSHIP FOR THE HOSPITAL, OR CAUSES A DIRECT THREAT TO THESE INDIVIDUALS OR OTHERS IN THE WORKPLACE WHICH CANNOT BE ELIMINATED BY REASONABLE ACCOMMODATION.

Sedentary Work - Duties performed mostly while sitting; walking and standing at times. Occasionally lift or carry up to 10 lbs. Uses hands and fingers. - (Physical Requirements-United States of America)

AN EQUAL OPPORTUNITY EMPLOYER:
El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.

Keywords: El Camino Hospital, Mountain View , Patient Flow Coordinator - Full time - Eves - Patient Care Resources, Other , Mountain View, California

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