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Head of Design- QuickBooks Small Business Core

Company: Gelsi Ltd
Location: Mountain View
Posted on: September 15, 2020

Job Description:

COVID-19 Update: To protect the health and safety of Intuit employees and prospective candidates, we’ve made adjustments to our interviewing process. Learn more about how to prepare for your virtual interview here. Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world. Overview People who work for themselves fuel our global economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs, internationally the stats are even more skewed. But the odds are stacked against them. One of two fails in the first five years, two of three in the first ten years. Intuit’s QuickBooks Small Business Group creates tools and services that improve the chances of success for small businesses around the world. From time tracking to invoicing, from payroll to accounting, from crafting new ways to get the money you need to thrive and the support you need to get your work done, and make the right decisions We are looking for a customer-obsessed Product Design Director to lead a group of passionate product designers who are chartered with ideating world-class interfaces to power prosperity for small businesses across the globe. This role is based in Mountain View, California and will report directly to the VP of Experience Design. What you'll bring 15+ years designing and building beautiful craft experiences at scale Experience leading a robust product design team of 10+ direct reports Proven track record being an exceptional people manager and creative coach Experience and comfort tackling challenges in complex spaces – prefer experience in financial services, health services or areas of similar systemic complexity A Masters degree in Product or Graphic Design, Consumer Research or equivalent experience Technical savvy and experience executing multi-channel lifecycle engagement strategies across web and mobile platforms Nice to haves: Direct experience owning or managing a small business How you will lead Be accountable for the QuickBooks Small Business product design team - partnering with product management, design research, engineering and marketing leaders across Intuit’s Small Business functions Inspire, develop and grow a passionate product design team of 20+ designers and managers. Help define QuickBooks Small Business cross-channel, cross-segment GTM & engagement strategy - informed by our core value propositions and product innovations, a deep understanding of customer needs, business goals and the capabilities of our product platform Deliver phenomenal end-to-end customer experiences and experiments – evolving existing channels and developing net-new capabilities Inspire innovation – translating opportunity into action in ways that galvanize your partners to stretch, building capability and step-changing experience quality Establish and measure cross-segment, cross-device experience excellence - spearhead and drive complex programs that span across products, platforms and organizational divides, always with an eye for excellence and effectiveness Provide strategic and creative guidance - that helps grow craft and impact for your design teams and marketing partners GlebIntuit employee "When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand." LironIntuit employee "At Intuit, I have everything I need to be a great data scientist, from rich datasets to inspiring colleagues." MoragIntuit employee "It’s important to always strive for improvement, even if you’re already in a good place." AlexandriaIntuit employee "Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity." EmilyIntuit employee "One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world." TroyIntuit employee "At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it." NatalieIntuit employee "I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it." ConradIntuit employee "Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people." JoylynIntuit employee "Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world." ConradIntuit employee "Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people." AlexandriaIntuit employee "Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity." EmilyIntuit employee "One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world." TroyIntuit employee "At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it." NatalieIntuit employee "I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it." EmilyIntuit employee "One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world." HeatherIntuit employee "By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future." AlexandriaIntuit employee "Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity." TroyIntuit employee "At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it." JakeIntuit employee "We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience." BlaidIntuit employee "By building tools that enable our developers to validate the compliancy of our products, I’m playing a role upholding Intuit’s value of integrity without compromise. Through ensuring that our products are safe and secure for our customers, I feel like I’m part of helping millions of people around the world gain access to the financial resources that they need to prosper." AlexandriaIntuit employee "Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity." EmilyIntuit employee "One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world." BreaunnaIntuit employee "It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else." ChelsiaIntuit employee "One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business." TroyIntuit employee "At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it." CarlIntuit employee "I know that as a product manager at Intuit, my impact matters. Our products support millions of small businesses and individuals around the globe with their finances, delivering more money and fueling the success of real people." Hear from our employees Conrad De Peuter Senior Data Scientist - Machine Learning Futures Group Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path. Be part of a world-class culture Our culture We know that innovation thrives in an inclusive environment. We want employees with a wide range of life experiences to bring new ideas and perspectives to the table. Our values are central to our culture. They’ve been our guiding star since our founding and have allowed us to thrive as we work on behalf of our 50 million customers. People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit. Our culture and entrepreneurial spirit have earned us a spot on “Best Companies to Work For” lists year after year. Join us in our mission to power prosperity around the world. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law. Intuit is proud to be an equal opportunity and affirmative action employer. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please talk with your recruiter or send a request to TalentAcquisition@intuit.com. For more information, please read our EEO policy.

Keywords: Gelsi Ltd, Mountain View , Head of Design- QuickBooks Small Business Core, Other , Mountain View, California

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