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User Experience Designer/Researcher

Company: Aquent
Location: Mountain View
Posted on: September 14, 2020

Job Description:

With the news of COVID19 spreading, Aquent is committed to ensuring the safety and well being of our employees. This includes providing technology to support video interviews, resources and support for employees to work from home successfully, and fully covered healthcare for eligible employees. *important note: this role will be a hybrid and we need candidates who have experience with both Visual/Interaction Design and UX Research, with design being the focusWe follow a simple but vital premise in the User Experience group: "Focus on the user and all else will follow." We're passionately interested in our users and strive to learn everything we can about their goals and needs, attitudes and emotions to help define the products and experiences we create. The User Experience team is a critical driving force behind gathering these insights and then using them to inspire and inform design. We are a multi-disciplinary team of interaction designers, visual designers, user researchers, copywriters and web developers who collaborate closely with each other and with Engineering and Product Management to create innovative, and usable, products that people love to use.Overall Responsibilities:- Conduct qualitative user research: conduct interviews, concept tests, diary studies, field research, surveys; analyze and synthesize findings- Communicate the user experience at various stages of, and assist with, the design process with wireframes, flow diagrams, storyboards, mockups, and/or high fidelity prototypes.- User study moderation- Administer questionnaires and surveys (survey creation/analysis)- Assist other user researchers with various user research preparation activities- Work with content at many levels (style guides, templates, analytics)Minimum Requirements:- B.A./B.S. (Completed) in Design, Human Factors, Psychology, HCI/Computer Science, or other related fields or equivalent practical experience- 3-4 years of product design experience (cross between Visual and Interaction Design; complex user experience workflows is not needed)- At least 2 years of user research experience: qualitative research and interviews, concept tests, diary studies, field research, surveys (analysis and creation)- very helpful to have B2C design experience (business to consumer; working with front end, consumer facing UI)- strong knowledge in Sketch- need to understand how to work within specific design patterns- Show signs of self-managing workload, track milestones and deliverables- Experience working closely with UX and product management teams in the tech industry- Collaborative with strong design viewpoint- Detail-oriented and ability to work independently on a variety of tasks- Strong oral and written communication skills.- Effective interpersonal, communication, negotiation and collaboration skills.- Can prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects.Nice to Have Requirements:- Experience in Figma, Principle, Figma, Adobe XD, Framer-3-4 + years of experience establishing design systems for various brands- M.A/M.S./Ph.D. (completed) in Human Factors, Social Sciences, Human-Computer Interaction (HCI), Computer Science, Product Design, or other fieldSkill/Experience/EducationMandatory- B.A./B.S. (Completed) in Design, Human Factors, Psychology, HCI/Computer Science, or other related fields or equivalent practical experience - 3-4 years of product design experience (cross between Visual and Interaction Design; complex user experience workflows is not needed) - At least 2 years of user research experience: qualitative research and interviews, concept tests, diary studies, field research, surveys (analysis and creation) - very helpful to have B2C design experience (business to consumer; working with front end, consumer facing UI) - strong knowledge in Sketch - need to understand how to work within specific design patterns - Show signs of self-managing workload, track milestones and deliverables - Experience working closely with UX and product management teams in the tech industry - Collaborative with strong design viewpoint - Detail-oriented and ability to work independently on a variety of tasks - Strong oral and written communication skills. - Effective interpersonal, communication, negotiation and collaboration skills. - Can prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects.Desired- Experience in Figma, Principle, Figma, Adobe XD, Framer- + years of experience establishing design systems for various brands- M.A/M.S./Ph.D. (completed) in Human Factors, Social Sciences, Human-Computer Interaction (HCI), Computer Science, Product Design, or other field

Keywords: Aquent, Mountain View , User Experience Designer/Researcher, Other , Mountain View, California

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