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Principal Business Data Analysis

Company: Intuit
Location: Mountain View
Posted on: September 13, 2020

Job Description:

Overview Come join Intuit as part of the Forecast and Capacity Planning team as a Principal to lead Integrated Capacity Planning for the entire One Intuit Customer Success (OICS) organization. We are looking for a leader who is a creative problem solver with a passion for innovation, technology and teams to help us transform customer experiences, accelerate business growth and optimize our retention efforts. To deliver awesome customer experiences at scale, Intuit needs to attract, hire, train and retain the right level of credentialed experts. This role is critical for building and managing an expert workforce forecast that optimally meets service demand levels. This is a strategic business partner role, working closely with business and AI teams to ensure we make the right capacity planning and matchmaking decisions that help drive our customer and expert experience, and ensure our business operates profitably. What you'll bring * 4 - 7+ years' experience in supply chain or operations positions, 3 years in capacity planning, time series forecasting, supply and demand forecasting (ideally working with Anaplan) * Proven leadership skills with strong written and verbal communication skills to work internally and externally at all levels of management and with peers * Self starter - seeks the problem, doesn't wait for the problem to find them. Can see around corners and mobilizes themselves and others to act on proactively improving the data consumption experience * Analytically minded with experience working on large scale projects with complex forecasting models, capacity management models, load balancing products an advantage * Ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities * Highly proficient in SQL, Tableau, and Excel; experience in a scripting language strongly preferred but not required * Analytical bachelor's degree required (Economics, Finance, Engineering, Math, Statistics, Computer Science), Master's degree in a related field preferred How you will lead * Serve as the Leader for OICS, building standardizing and operating procedures and systems for an integrated end to end planning process across all product lines. * Analyze, deep dive, and collaborate with stakeholders to understand supply and demand forecast drivers. * Create a long-term supply and demand plan. * Cultivate relationships with other functions critical to the team's mission (e.g., data science, digital platform team, expert network team, and customer success leaders) to ensure a harmonized forecasting process. * Conduct demand and supply gap and collaborate with stakeholder to mitigate financial risk. * Create a short and long-term roadmap to automate across cross-BU supply forecasting.SDL2017

Keywords: Intuit, Mountain View , Principal Business Data Analysis, Other , Mountain View, California

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