Field IT Support Technician Information Technology San Francisco, CA

Company: REYNOLDS & REYNOLDS CO
Location: San Francisco
Posted on: June 1, 2025

Job Description:

Job Description:As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle to travel to customer sites. Other duties include maintaining an inventory of repair parts and documenting work through our service tracking system.Some of the hardware you will work with includes:

• Application Servers
• PCs
• Cabling
• Switches
• Printers
• Routers
• Fiber Converters
• ScannersTraining:You will have an assigned territory and attend a paid training program in College Station, Texas. The training is primarily hands-on, familiarizing you with equipment at customer sites, and will also cover our policies and procedures.Requirements:
  • Technical associate's degree or equivalent work experience
  • 1+ years of technical experience in hardware and networking
  • Ability to lift at least 50 pounds regularly
  • Willingness to attend paid training in Texas
  • Valid driver's license with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
  • Good communication skills
  • Customer service experience
  • A+ and/or Network+ certification is a plus
  • Ability to travel, including hotel stays, up to 25% of the timeBenefits:We aim to provide an environment that balances work and family life. Our comprehensive benefits include:
    • Medical, dental, vision, and life insurance, plus a health savings account
    • 401(k) plan with up to 6% matching
    • Company vehicle for work purposes
    • Remote work options with provided home office equipment (cell phone, laptop)
    • Paid holidays, vacation, and sick daysReynolds and Reynolds promotes a healthy lifestyle in a non-smoking environment. We are an equal opportunity employer.
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Keywords: REYNOLDS & REYNOLDS CO, Mountain View , Field IT Support Technician Information Technology San Francisco, CA, IT / Software / Systems , San Francisco, California