Technical Program Manager

Company: Akorbi
Location: Mountain View
Posted on: January 21, 2023

Job Description:

Job Title:
Technical Program Manager
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Position Overview:
Our client is looking for a Technical Program Manager, you'll be working on supporting the build out of process improvements to optimize velocity and quality of UX across our clients org. You'll combine expert project management skills with a passion for user experience to help the team design how billions of users interact with our products. Working collaboratively with designers, managers, researchers, technical program managers, and engineering teams to plan projects, define milestones, allocate resources, assess risks, and help projects meet deadlines. As a Program Manager, you will also manage your program-related communications to team members, leaders and other stakeholders. -
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Overall Responsibilities:

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• Understand high-level org priorities and work with Leads + designers to make the most impact possible under tight schedules through process optimization initiatives.
  
• Deliver projects using a combination of existing process and individual initiative and ability to orchestrate successful delivery of multiple projects simultaneously.
  
• Facilitate and capture high-level information and action items from design reviews, UX crits, to support UX through the product life cycle -
  
• Identify team needs with regards to process, tools, documentation, driving required changes to make sure designers are working at optimum efficiency.
  
• Track milestones and schedules; Keep project teams focused and productive.
  
• Collaborate with UX team leadership in project decision-making, including: scheduling, and coordination of teams and approval processes.
  
• Partner with UX PGMs in the team to ensure that UX is elevated and included throughout the PLC.
  
• Be a partner to UX, UXR, UX PgM - leads in creating - + executing programs that scale the operation and improve clarity of org.
  
• Partner with UX PgM team to develop and run channels and forums for alignment and feedback of projects and programs across UXCS.
  
• Working with the UX PgM lead, create a source of truth for all operations and processes to clear the runway for leads and team to work efficiently.
  
• Maintain and evolve the current team process and documentation, iterate and improve when needed.
  
  Skill/Experience/Education
  Mandatory:
  
  
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  • BA/BS degree in business or equivalent degree/experience
    
  • 3+ years of industry experience as a Program Manager, Project Manager, Design Producer, UX Manager, or similar role
    
  • Proven ability to multitask, analyze opportunities, define successful approaches, and proactively solve problems
    
  • Experience building working relationships with peers across functions (design, research, product, test, engineering, etc)
    
  • -Comfortable with ambiguity and able to act with confidence; strong ability to communicate clearly and speak up at any point in the process
    
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    • A strong sense of focus and excellent attention to detail while working in a fast-paced, high-performance culture
      
      Benefits -
      
      
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      • We offer a wide range of benefits including Medical, Dental, paid holidays, and more.
        
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        About Our Client -
        
        
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        • Our client is one of the largest technology companies in the world. They are looking for the best, brightest talent available and have tasked Akorbi with helping them find it.
          
          About Akorbi -
          
          
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          • Akorbi is a group of companies, based in Dallas, Texas, specializing in providing enterprise solutions that empower organizations to achieve success in the global economy. Our customizable solutions include comprehensive workforce solutions, multilingual contact centers with business process outsourcing capabilities, interpretation, and localization services. -
            
          • Akorbi is the 13th fastest-growing woman-owned/led company in the world, according to the Women Presidents' Organization. Our founders have been featured in The American Dream on the Bloomberg channel, as well as several notable publications, including Forbes, Inc. Magazine, TIME, Fortune and Google+.
            
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Keywords: Akorbi, Mountain View , Technical Program Manager, IT / Software / Systems , Mountain View, California