Technical Applications Manager

Company: SentinelOne
Location: Mountain View
Posted on: February 25, 2021

Job Description:

Information Technology Mountain View, California SentinelOne was formed by an elite team of cyber security and defense experts from IBM, Intel, Check Point, Cylance, McAfee, and Palo Alto Networks. SentinelOne is shaping the future of endpoint security through its unified, converged platform that automatically prevents, detects, and responds to threats in real-time. Our unique approach is based on deep inspection of all system processes combined with innovative machine learning to quickly isolate malicious behavior, protecting devices against advanced, targeted threats in real time.-- Our company is built upon a foundation of team-players with innovative problem solving skills. We operate with the utmost integrity to represent the SentinelOne brand and support the 'good' within the cyber community. As we enter our next phase of hyper-growth, we're looking for people that will go the extra mile and join in our passion for building a bigger and better SentinelOne. If you are enthusiastic about cybersecurity and have a growth mentality, we would love to speak with you about joining our team! What are we looking for? The Technical Application Manager is responsible for providing a high level of expertise in the area of technical systems with full technical knowledge of all phases of applications systems analyses and programming and is an expert in the areas of technical detail design and analysis. The application manager is also required to maintain the current applications, augment existing functionality and collaborate with the vendors and partners to develop new systems. As a part of daily activity, the individual supports production by analyzing and identifying root causes and resolving issues in a timely manner. As a technical project lead, he/she works closely with the product vendor/partner as well as with the local IT group to ensure the successful project planning, development and deployment of the final solution. The individual works closely with business analysts and project managers, translating business needs into technical requirements, and supporting the development team. What will you do?

• Complete project assignment in research, analysis, design, coding, testing, debugging or implementation
• Complete assignments on schedule, meeting operational performance requirements
• Formulate and define systems scope and objectives, devising procedures to solve complex problems considering equipment capacity and limitations
• Develop detailed specification for which programs are written
• Provide best-practice, state-of-art consulting to internal receivers and other systems staff
• Support the change management process by maintaining high level of documentation of all projects and requests, evaluating criticality of changes, promoting all production code only under correct compliance and approvals and disseminating the correct change management process and procedures to the entire IT application team
• --Interact with business users to gather production defects, analyze and collaborate with the product vendor/partner in production support and new development activities
• Interact with business users to gather and verify business requirements through formal and informal sessions
• Ask probing questions to have a full understanding of the scope and scale of the need and come up with sizing of effort
• Translate business requirements into functional and technical requirements, tests plans and training materials, to be used in formal and informal training sessions
• Organize and manage review sessions with business sponsor, other stakeholders and IT Development
• Execute the assigned project tasks end to end independently
• Prepare technical documentation according to SDLC methodology
• Participate in integration system testing and proactively help users in execution of UAT cycle by documenting resolution in a defect tracking tool What skills & knowledge should you bring?
  • Masters /Bachelors degree in computer and information science, or related subject area required
  • 15+ years of relevant experience in application management or engineering
  • 5+ years of experience with Netsuite, Salesforce, Workday and Greenhouse--
  • Solid problem solving, analytical skills and ability to work under little supervision or independently under high pressure production environment
  • Demonstrated ability to self-manage, to deal with ambiguity and to apply problem solving and critical thinking skills
  • Understanding and working/Integrations of different applications in enterprise--
  • Good oral and written communication skills in English and strong interpersonal skills to participate effectively in cross-functional teams Why us? You will work on real-world problems and make an impact by protecting our customers from cyber threats. You will be joining a cutting-edge project and will be able to influence the architecture, design, and structure of our core platform. You will tackle extraordinary challenges and work with the very BEST in the industry.
    • Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
    • Unlimited PTO
    • Paid Company Holidays
    • Paid Sick Time
    • Gym membership reimbursement
    • Cell phone reimbursement
    • Numerous company-sponsored events including regular happy hours and team building events SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. You have been redirected to a SentinelOne job page

Keywords: SentinelOne, Mountain View , Technical Applications Manager, IT / Software / Systems , Mountain View, California