Technical Writer

Company: Pure Storage
Location: Mountain View
Posted on: February 22, 2021

Job Description:

BE PART OF BUILDING THE FUTURE...Since our founding in 2009, Pure Storage has empowered innovators to build a better world with data. In less than eight years, Pure reached $1B in sales, faster than nearly every enterprise company in history, and our incredible growth continues to outpace the competition.Our mission? Deliver a simple, evergreen data platform that enables everyone to turn data into intelligence and advantage. The secret sauce? More than 3,000 team members (and growing!) around the world who join forces to invent the next big thing. And then the next one.The world is experiencing a revolution driven by next-generation technology like AI, machine learning, virtual reality, quantum computing, and self-driving cars-all of which require unprecedented amounts of data. This sets the stage for Pure's technology to grow exponentially in the coming years.We've Only Scratched The Surface Of Our Ambitions , And As We Continue To Gobble Up Market Share, We're Blazing Trails And Setting Records* For five straight years, Gartner has named Pure a leader in the Magic Quadrant for Solid-State Arrays . * Our customer-first culture and unwavering commitment to innovation have earned us a Satmetrix Net Promoter Score in the top 1% of B2B companies globally . * Pure puts a premium on the future , investing 26% of revenue into R&D. SHOULD YOU ACCEPT THIS CHALLENGE...The FlashArray Technical Writing team is seeking a technical writing professional who is looking for an opportunity to break into a world-class technology company. The right candidate for the job is creative, proficient at writing, ready to learn, and eager to solve real customer problems. To excel in this role, you must be self-motivated, highly organized, and good at working in a team-oriented environment. Working with an experienced team of writers, you will help build and maintain a variety of documentation deliverables that contribute to customer success.What You Will Be Doing...* Write CLI, GUI, and REST API documentation for system administrators and developers, taking full responsibility for an assigned set of software documents. Documentation may include release notes, user guides, and man pages. * Edit CLI descriptions, GUI labels, and error messages. * Provide usability feedback. * Be a product guru. What You'll Need To Bring To This Role...* Excellent writing, editing, and verbal communication skills in English. * Strong technical writing skills. Ability to quickly grasp complex technical concepts and make them easily understandable in text and images. * Experience writing in accord with a style guide. * Experience using authoring tools (Madcap Flare, FrameMaker, etc.). * Authoring tools management experience is a strong plus (CMS, scripting, updates, etc.). * Strong communication and interpersonal skills. Be able to forge relationships and work collaboratively with fellow writers, software engineers, product managers, QA engineers, and support engineers. * Strong organizational skills. Be able to handle multiple tasks concurrently and deliver content in a timely manner, sometimes under tight deadlines. * Willingness to work in an open office environment (after the current work-from-home situation changes). * Pride in creating quality content. * Energy and fun! Your Qualifications...* 5+ years of technical writing experience in a software environment. * Experience with HTML, XML, UNIX/Linux, REST APIs, and/or Git. * Experience working in a highly collaborative (Agile) environment. * Experience working independently in a cross-functional team setting. * Writing samples and participation in a writing test required for consideration. * Bachelor's degree. BE YOU-CORPORATE CLONES NEED NOT APPLY.Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.PURE IS COMMITTED TO EQUALITY.Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com .APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice .DEEMED EXPORT LICENSE NOTICE.Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.

Keywords: Pure Storage, Mountain View , Technical Writer, IT / Software / Systems , Mountain View, California