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Workplace Experience Coordinator- Hotel/ Hospitality- Palo Alto, CA onsite

Company: CBRE
Location: Mountain View
Posted on: June 8, 2024

Job Description:

Workplace Experience Coordinator- Hotel/ Hospitality- Palo Alto, CA onsite

Job ID

168454

Posted

23-May-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

Mountain View - California - United States of America, Palo Alto - California - United States of America, San Jose - California - United States of America, South San Francisco - California - United States of America

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

About the role

We are seeking a dynamic and customer-focused Workplace Experience Coordinator to join our team. The ideal candidate will have a genuine passion for hospitality, excellent communication skills, and a passion for anticipating and fulfilling guest and company employee needs. In this role, you will be one of the frontline faces of the organization, responsible for creating a warm and welcoming atmosphere for all. A hospitality background in convention centers or hotels is highly desirable

What you'll do

  • Greet and assist guests upon arrival with a friendly and welcoming demeanor
  • Work with site administrative staff and others to coordinate meeting set-ups, events, assist with audio/visual, catering and other activities as needed
  • Provide personalized recommendations and assistance to improve guests' experiences
  • Handle external/internal inquiries, requests, and complaints promptly and professionally
  • Collaborate with other team members to ensure seamless guest experiences
  • Assist facilities staff with general office duties as needed
    What you'll need
    • HS Diploma or GED or equivalent experience required.
    • A minimum of 3-4 years of Previous experience in event planning at convention centers or as concierge in hospitality industry preferred
    • Excellent communication and interpersonal skills
    • Strong multitasking and problem-solving abilities
    • Ability to remain calm and professional in fast paced situations
    • Open and flexible work schedules.
    • Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.
    • Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
    • Apply a high level of attention to detail as well as strong verbal and written skills.
    • Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.

      Why CBRE?

      CBRE offers competitive benefits including Medical, Dental, Vision & Matching 401k Program!

      Disclaimers

      Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

      California State Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training and experience. The compensation range is about $65,000 to $67,000 annual base salary. The compensation offered to a successful candidate will depend on the candidate's skills, qualifications and experience.

      CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

      California State Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training and experience. The compensation range is about $65,000 to $67,000 annual base salary. The compensation offered to a successful candidate will depend on the candidate's skills, qualifications and experience.

      Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

      Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

      NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Keywords: CBRE, Mountain View , Workplace Experience Coordinator- Hotel/ Hospitality- Palo Alto, CA onsite, Hospitality & Tourism , Mountain View, California

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