Patient Service Representative, General Surgery

Company: Sutter Health
Location: Mountain View
Posted on: May 14, 2022

Job Description:

Please be on the alert for fraudulent job offers!

• Fraudsters and bad actors are frequently operating job scams and may target health care workers.
• Sutter Health will NEVER ask you for any account information, nor ask for payments for completing a job application or processing fees.
• Sutter Health is committed to integrity and openness in our operations. Apply Apply Later Patient Service Representative, General Surgery Job ID PAMF-2209065 Date Posted 05/09/2022 LocationMountain View,California Schedule/ShiftFull Time/ Day
  Position Overview:
  Under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility verification, scheduling and telephone management.
  • Provides front desk support and customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards.
  • Schedules and registers patient appointments and information.
  • Accesses EHR to communicate to clinical staff members and/or physicians through telephone encounters using SBAR format and/or appropriate smart phrases.
  • Balances cash sheet and cash drawer in accordance with performance standards.
  • Operates a multi-line telephone console.
  • Completes clerical and other front desk support.
    
    Qualifications:
    
    • High School Diploma or equivalent
    • Six months experience in a customer service position
    • PREFERRED: Graduate of a Medical Receptionist training program -
      
      Organization:Palo Alto Medical Foundation
      Employee Status: Regular
      Benefits: Yes
      Position Status: Non-Exempt
      Union: No
      Job Shift: Day
      Shift Hours:8 Hour Shift
      Days of the Week Scheduled:Monday-Friday
      Weekend Requirements: None
      Schedule: Full Time
      Hrs Per 2wk Pay Period:80
      Applications Accepted:Internal
      Sutter Health Affiliates are equal opportunity employers EOE/M/F/Disability/VeteransApply Apply Later Fraud Alert: Please be aware of scams involving fraudulent job postings ...Learn more Are you a Sutter Health Employee who knows someone ready to pioneer the change with us? Enter your email below and then use the share icons above to make the referral. Join our Talent Network and get Sutter Health news and job alerts delivered to your inbox. Customize your job alert by selecting a job category and location. Select specialty and function if applicable to further refine your alert. Then click "Add". *Job Category *Job Location Specialty Function
      • Administrative Services, Mountain View, California, United States Remove Text Opt-in
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Keywords: Sutter Health, Mountain View , Patient Service Representative, General Surgery, Healthcare , Mountain View, California