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Hardware Lab Administrator II

Company: Astreya
Location: Mountain View
Posted on: February 20, 2021

Job Description:

Role: Hardware Lab Administrator IILocation: Mountain View, CA
--- Company DescriptionAstreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet. We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by matching exceptional people to on-site teams delivering world-class IT service. With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organizations.
Job Description
What this Job Entails: Hardware Lab Administrators are responsible for supporting lab hardware and enforcing lab standards and processes. You will be working with cutting edge technology and pre-market consumer electronics. This program is an agile environment that requires frequent troubleshooting and thinking outside the box. Duties involve setting up servers, maintaining, troubleshooting, and tracking test devices and assisting engineers with new setups.
Scope:

  • Works on assignments that are moderately difficult, requiring judgment in resolving issues
  • Requires some instruction on new assignments and infrequent checks on daily work
    Your Roles and Responsibilities:
    • Troubleshoot new issues that may occur
    • Provide support of lab hardware
    • Support the Quality Assurance team timely and effectively
    • Work with the team to improve/change processes
    • Work alongside cross functional teams to collect the necessary information to assure the QA coverage, and also provide feedback on quality issues
    • Set up, maintain & upgrade lab test infrastructure (Servers, network etc.)
    • Document tasks and processes
    • Work with test engineers to help support new test cases
    • Perform duties as requested by primary test lead/admin, test engineers
    • Assist to triage bugs to find resolutions
    • Work from verbal instructions and email
    • Ingest and keep track assets
    • Document tasks and processes. Set up new machines. Handle all front line troubleshooting
    • Soldering and rework
    • Modifying and troubleshooting with power
    • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
      Required Qualifications/Skills:
      • High school diploma or general education degree (GED) and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience
      • Intermediate troubleshooting experience
      • Ability to follow instructions
      • Self managed and motivated
      • Ability to work in a dynamic environment
      • Experience working with operating systems on a system level
        Preferred Qualifications:
        • AA/AS Degree in a technical background or equivalent experience
        • Inventory and customer service experience
        • Knowledge of a scripting language (Python/Bash)
        • Some Networking knowledge
          Physical Demand & Work Environment:
          • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
          • Must have the ability to move from place to place within an office environment
          • Must be able to use a computer
          • Must have the ability to communicate effectively
          • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
          • Comfortable with working in a room full of devices with 2-3 other people in a lab environment
            What can Astreya offer you?
            • Employment in the fast-growing IT space providing you with a variety of career options
            • Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
            • Introduction to new ways of working and awesome technologies
            • Career paths to help you establish where you want to go
            • Focus on internal promotion and internal mobility - we love to build teams from within
            • Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
            • Education Assistance
            • Dedicated management to provide you with on point leadership and care
            • Numerous on the job perks
            • Market competitive compensation and insurance, health and wellness benefits

Keywords: Astreya, Mountain View , Hardware Lab Administrator II, Healthcare , Mountain View, California

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