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Director of Housekeeping

Company: Hilton Tapestry
Location: Mountain View
Posted on: September 18, 2023

Job Description:

Up to $25 per hour.Director of HousekeepingJOB SUMMARYThe Director of Housekeeping is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel is continuing effort to deliver outstanding guest service and financial profitability. Responsible for ensuring efficient operations of the Housekeeping Department in accordance to Hilton Hospitality standards as well as leading the entire Housekeeping Department including rooms front/back of house public areas and laundry.RESPONSIBILITIES

  • Approach all encounters with guests and team members in an attentive friendly courteous and service oriented manner
  • Maintain high standards of personal appearance and grooming which include wearing proper uniform
  • Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet /meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
  • Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implantation and enforcement and meeting participation and facilitation
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Recruit, interview and train team members
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulationsREQUIREMENTS
    • At least 3 years of experience in a senior role in the housekeeping department
    • Supervisory experience required
    • Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service
    • This position requires a high school diploma or GED
    • Clear and concise verbal and written communication skills
    • Strong understanding of environment services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment
    • At least 2+ years' experience in hospitality or guest services
    • Bilingual is a plus, but not mandatory
    • Must have a valid driver's license in the applicable states This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be ask to perform from time to time.#pandologicPandoLogic. Keywords: Head Housekeeper, Location: Mountain View, CA - 94041

Keywords: Hilton Tapestry, Mountain View , Director of Housekeeping, Executive , Mountain View, California

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