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Sr. Operations Manager

Company: CBRE Group, Inc.
Location: Mountain View
Posted on: September 17, 2022

Job Description:

JOB SUMMARY - -The purpose of this position is to direct and oversee the facility maintenance management and safety programs for a facility or assigned region and manage performance metrics in accordance with account KPI's (Key Performance Indicators). Oversees the performance of subordinate managers and technicians in the areas of operations and maintenance of mechanical, electrical, plumbing, and other facility equipment and systems.ESSENTIAL DUTIES AND RESPONSIBILITIES - -Manages account programs for a region aimed to ensure safety and compliance with national, state and local codes and regulations. Examples include fire and life safety, environmental, or industry/client specific third-party compliance standards such as JCAHO, ISO 14001, cGMP, etc.Assists in the development of operational service delivery solutions to include documented playbooks, account operations plan, etc. Monitors effectiveness of maintenance efforts for facilities within a region as assigned, ensuring work is completed in accordance with account KPIs (Key Performance Indicators).Assists with new/existing regional outsource provider service contracts and ongoing administration of the RFP process to ensure best pricing and service level performance.Responsible for client account inspections for a regional area: a campus or multiple facilities. Documents inspection report results and rectifies any issues, concerns, etc. with client. Administers and manages client account energy management initiatives for a region: a campus or multiple facilities, including ongoing evaluation of utility consumption rate structures, implementation of cost reduction programs, and assimilation of data for inclusion in benchmarking database.Oversees account regional site operations and new projects. Identifies capital improvement projects and conducts cost analysis utilization in preparation of capital budgets. Travels to regional location(s) for projects management issues, concerns, etc. Other duties as assigned.SUPERVISORY RESPONSIBILITIES - -Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

Keywords: CBRE Group, Inc., Mountain View , Sr. Operations Manager, Executive , Mountain View, California

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