Database Manager, Netsuite

Company: Staffing Industry Analysts
Location: Mountain View
Posted on: June 22, 2022

Job Description:

Do you have a solid background in data management and enjoy working with multiple applications and systems? How about working and collaborating with a small but dynamic group of SIA personnel, third party resources and clients to retrieve, provide, organize, manage and audit CRM Company and Contact Sales & Marketing related data for a variety of global products and services to include conferences, webinars, surveys, training, editorial and membership.SIA is seeking a talented, passionate and motivated Database Manager with NetSuite experience who is results oriented, and data driven. This candidate should be willing to work with the SIA team as well as third party resources to ensure data quality across systems, with the primary focus of maintaining, updating and enhancing the NetSuite database and CRM application.Responsibilities

• Direct responsibility for performing and managing subscription and registration data extracts/loads to and from multiple sources including Cvent, Campaign Monitor, Website, Survey Monkey and NetSuite
• Provide leadership in maintaining data across all technology platforms working with internal as well as third party resources to ensure quality results
• Collaborate with Member Services on new member additions and updates to company and contact data including imports and exports as well as matching and validation using both manual and automated methods
• Manage and perform the systems and data maintenance necessary in maintaining the quality of the data across all systems
• Ensure excellent customer service through verbal and written communications delivering quality solutions in a timely manner
• As part of the data team, work with new integration tools and processes to assist with managing data integration between NetSuite and SIA's new website
• Collaborate with the various internal departments on business and technology needs utilizing process improvement, application knowledge and data management skills
• As a member of the Technology Operations team, assist with development and maintenance of the NetSuite CRM application and reporting
• Utilize business analysis skills to gather and document requirements to deliver technology solutions working with a variety of internal and external resources
• Provide leadership, motivation, direction and training to Tech Ops personnel responsible for manual data entry and maintenanceBasic Qualifications
  • NetSuite Administration with practical data and application management experience
  • Strong Excel skills (i.e. VLOOKUP, pivot tables), to include functions and features to manage and manipulate data
  • Experience with providing business requirements, data management and training documentation
  • Database, data analysis and reporting knowledge & experience
  • Understanding of data structure, mapping, translation and synchronization
  • Prior personnel management, third party or direct
  • Results oriented, solid work ethic with excellent attention to detail
  • Strong verbal and written communication skills
  • Creative self-starter, highly accountable and communicativePreferences
    • Some training, and experience with NetSuite Data administration including data formatting, loads, exports, workflows, email deliverability and reporting using NetSuite
    • Business analysis skills to understand and interpret business needs into practical solutions, preferably with some background and knowledge of sales and marketing, membership and subscription functions and data
    • Understanding of how to match data elements across systems, audit and cleanse data
    • Prefer NetSuite administration experience with Workflow, Scripting, configuration of custom data fields as well as reporting skills
    • Other database product experience with Access, SQL or other products is preferred
    • Prefer experience with Sales & CRM functions as well as Marketing campaigns and trends analysis
    • Project Management knowledge and experience
    • Creative approach to finding solutions that will improve processes and systemsThis position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay.

Keywords: Staffing Industry Analysts, Mountain View , Database Manager, Netsuite, Executive , Mountain View, California