Database Manager, Netsuite
Company: Staffing Industry Analysts
Location: Mountain View
Posted on: June 22, 2022
Job Description:
Do you have a solid background in data management and enjoy
working with multiple applications and systems? How about working
and collaborating with a small but dynamic group of SIA personnel,
third party resources and clients to retrieve, provide, organize,
manage and audit CRM Company and Contact Sales & Marketing related
data for a variety of global products and services to include
conferences, webinars, surveys, training, editorial and
membership.SIA is seeking a talented, passionate and motivated
Database Manager with NetSuite experience who is results oriented,
and data driven. This candidate should be willing to work with the
SIA team as well as third party resources to ensure data quality
across systems, with the primary focus of maintaining, updating and
enhancing the NetSuite database and CRM
application.Responsibilities
- Direct responsibility for performing and managing subscription
and registration data extracts/loads to and from multiple sources
including Cvent, Campaign Monitor, Website, Survey Monkey and
NetSuite
- Provide leadership in maintaining data across all technology
platforms working with internal as well as third party resources to
ensure quality results
- Collaborate with Member Services on new member additions and
updates to company and contact data including imports and exports
as well as matching and validation using both manual and automated
methods
- Manage and perform the systems and data maintenance necessary
in maintaining the quality of the data across all systems
- Ensure excellent customer service through verbal and written
communications delivering quality solutions in a timely manner
- As part of the data team, work with new integration tools and
processes to assist with managing data integration between NetSuite
and SIA's new website
- Collaborate with the various internal departments on business
and technology needs utilizing process improvement, application
knowledge and data management skills
- As a member of the Technology Operations team, assist with
development and maintenance of the NetSuite CRM application and
reporting
- Utilize business analysis skills to gather and document
requirements to deliver technology solutions working with a variety
of internal and external resources
- Provide leadership, motivation, direction and training to Tech
Ops personnel responsible for manual data entry and
maintenanceBasic Qualifications
- NetSuite Administration with practical data and application
management experience
- Strong Excel skills (i.e. VLOOKUP, pivot tables), to include
functions and features to manage and manipulate data
- Experience with providing business requirements, data
management and training documentation
- Database, data analysis and reporting knowledge &
experience
- Understanding of data structure, mapping, translation and
synchronization
- Prior personnel management, third party or direct
- Results oriented, solid work ethic with excellent attention to
detail
- Strong verbal and written communication skills
- Creative self-starter, highly accountable and
communicativePreferences
- Some training, and experience with NetSuite Data administration
including data formatting, loads, exports, workflows, email
deliverability and reporting using NetSuite
- Business analysis skills to understand and interpret business
needs into practical solutions, preferably with some background and
knowledge of sales and marketing, membership and subscription
functions and data
- Understanding of how to match data elements across systems,
audit and cleanse data
- Prefer NetSuite administration experience with Workflow,
Scripting, configuration of custom data fields as well as reporting
skills
- Other database product experience with Access, SQL or other
products is preferred
- Prefer experience with Sales & CRM functions as well as
Marketing campaigns and trends analysis
- Project Management knowledge and experience
- Creative approach to finding solutions that will improve
processes and systemsThis position is exempt under the Fair Labor
Standards Act and is not eligible for overtime pay.
Keywords: Staffing Industry Analysts, Mountain View , Database Manager, Netsuite, Executive , Mountain View, California
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