Senior Product Manager
Company: Workato
Location: Mountain View
Posted on: May 15, 2022
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Job Description:
Job Description About Workato Workato is the only integration
and automation platform that is as simple as it is powerful --- and
because it's built to power the largest enterprises, it is quite
powerful. Simultaneously, it's a low-code/no-code platform. This
empowers any user (dev/non-dev) to painlessly automate workflows
across any apps and databases. We're proud to be named a leader by
both Forrester and Gartner and trusted by 7,000 of the world's top
brands such as Box, Grab, Slack, and more. But what is most
exciting is that this is only the beginning. Why join us?
Ultimately, Workato believes in fostering a flexible,
trust-oriented culture that empowers everyone to take full
ownership of their roles . We are driven by innovation and looking
for team players who want to actively build our company. But, we
also believe in balancing productivity with self-care . That's why
we offer all of our employees a vibrant and dynamic work
environment along with a multitude of benefits they can enjoy
inside and outside of their work lives. If this sounds right up
your alley, please submit an application. We look forward to
getting to know you Also, feel free to check out why: Business
Insider named us an "enterprise startup to bet your career on"
Forbes' Cloud 100 recognized us as one of the top 100 private cloud
companies in the world Deloitte Tech Fast 500 ranked us as the 17th
fastest growing tech company in the Bay Area, and 96th in North
America Quartz ranked us the 1 best company for remote workers
About Workato Workato is the only integration and automation
platform that is as simple as it is powerful --- and because it's
built to power the largest enterprises, it is quite powerful.
Simultaneously, it's a low-code/no-code platform. This empowers any
user (dev/non-dev) to painlessly automate workflows across any apps
and databases. We're proud to be named a leader by both Forrester
and Gartner and trusted by 7,000 of the world's top brands such as
Box, Grab, Slack, and more. But what is most exciting is that this
is only the beginning. Why join us? Ultimately, Workato believes in
fostering a flexible, trust-oriented culture that empowers everyone
to take full ownership of their roles . We are driven by innovation
and looking for team players who want to actively build our
company. But, we also believe in balancing productivity with
self-care . That's why we offer all of our employees a vibrant and
dynamic work environment along with a multitude of benefits they
can enjoy inside and outside of their work lives. If this sounds
right up your alley, please submit an application. We look forward
to getting to know you Also, feel free to check out why Business
Insider named us an 'enterprise startup to bet your career on"
WeAreBlushing All full-time regular employees will be eligible for
the following benefits : Workato Stock Options at one of Silicon
Valley's fastest growing startups Health benefits: Medical, dental,
vision for yourself and covered dependents/domestic partners
Pre-tax benefits: Medical and dependent care flexible spending
accounts, health savings account, 401k, and commuter benefits
Company-paid life insurance and short/long-term disability
insurance Paid maternity/parental leave benefits for new parents
Enhanced employee assistance program for mental wellness Position
Summary We are seeking a Product Management leader to drive the
user setup, onboarding, and core platform experiences for our
users. You will be responsible for setting the direction and
driving results for a core product initiative at Workato. You will
work closely with our users and senior leadership to define the
product strategy, develop roadmaps, and drive new user engagement
through delivering intuitive and seamless product improvements. You
will work closely with a team of product managers, designers,
developers, data scientists, and marketers to build experiences
that enable our clients to gain immediate value from Workato while
creating winning strategies for driving re-engagement. Your strong
product instincts and ability to combine a deep understanding of
customer use cases with experimentation and data analysis will be
crucial in developing the right solutions at the right time.
Responsibilities This is a remote role, candidates based anywhere
in the US are welcome to apply You will also be responsible for:
Driving the strategy and roadmap for the first touchpoint that
users have with our product. Working closely with design and
engineering and design to set and achieve OKRs related to user
onboarding. Working cross-functionally with customer success,
product support, partner, sales, marketing and operations to make
sure that the product onboarding experience is seamless with the
rest of the user journey. Working with Customer Success to
streamline launches for new clients. Partnering with Engineering
and Product leadership to assess emerging trends and incorporating
strategic direction into the onboarding roadmap and backlog. Lead a
team through product discovery, experimentation, usability testing,
and the launch of innovative product improvements. Champion
customer needs, pain points, and business opportunities across the
organization and develop a shared understanding of the product area
vision. Actively define the product roadmap, prioritize the
backlog, and create business cases to outline new strategic product
opportunities. Create detailed functional specifications from
prioritized requirements. Communicate requirements and technical
details to stakeholders, designers, and engineering teams. Lead,
align, and influence PMs, Designers, and Developers to build on
existing product functionalities and features to increase user
engagement. Own product roadmap around, Pendo or comparable
in-product analytics/tours/onboarding to improve feature adoption
and visibility of usage. Establish clear project goals and
aggressively measure & assess your business impact while
prioritizing additional opportunities for success. Constantly seek
out opportunities to increase personal and team efficiency and
effectiveness in a dynamic environment. Requirements Qualifications
/ Experience / Technical Skills Bachelor's degree with strong
academic performance in Computer Science, Math, Statistics,
Finance, Accounting, or related field 5 years product management
experience within Enterprise SaaS Familiarity with machine learning
approaches to drive personalization, recommendation, and sorting
problems Ability to leverage analytics and data to drive product
decision making; familiarity with leveraging MixPanel, Google
Analytics, Pendo, or other tools to understand user flows and
usability issues Proven success in driving acquisition, activation,
and engagement of users in a digital sales SaaS sales model Proven
success of increasing product and feature adoption through
data-driven product changes or enablement Experience designing,
instrumenting tools and interpreting tests and analytics to drive
decisions and improve product experiences Experience establishing
customer-centric requirements and writing functional design
specification documents to satisfy the requirements Excellent
product sense and craftsmanship. Have a history of working with
design and development to produce a phenomenal user experience Soft
Skills / Personal Characteristics Willingness to experiment and
stellar ability to collaborate with PMs, Designers, Researchers,
Engineering teams, etc Strong bias for action. Willingness to roll
up your sleeves and do what is necessary to meet team goals
Keywords: Workato, Mountain View , Senior Product Manager, Executive , Mountain View, California
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