Director, Chief of Staff Management Office (CoSMO) - Samsung Ads

Company: Samsung Electronics America
Location: Mountain View
Posted on: May 13, 2022

Job Description:

Position Summary

Reporting directly to the Global Head of Product and Engineering for Samsung Ads, the Director, Chief of Staff Management Organization (CoSMO) serves in the capacity which will drive the formation of a critical function encompassing all aspects of the Product & Engineering Leadership Team.

The Director, Chief of Staff Management Organization will own all facets related to business management, operations, workflows, organizational development, talent acquisition, and workforce planning, in addition to guiding strategic development for the P&E org globally.

The CoSMO leader plays a key role in developing a team culture that reinforces an inclusive and high-performing group. The ideal candidate will be a sounding board to the entire organization on driving and aligning on strategy and execution. In addition, as Director of CoSMO, you will be an advocate for the team's needs with key stakeholders and cross-functional teams (e.g. Sales, Marketing, Operations, Finance, HR, IT, etc.).

In this role, you'll be responsible for building your team which will consist of two additional Staff Program Managers, each dedicated respectively to the Product as well as the Engineering functions, supporting the department heads, as well as the Executive Administrative support staff.

Role and Responsibilities

Lead global rhythm-of-the-business (ROB) across Product and Engineering and that encompasses other Samsung Ads forums.

Manage the planning process and calendar for the organization while ensuring coordination and alignment with divisional planning. This includes quarterly internal business reviews, leadership team off sites, P&E leadership team staff meetings, etc.

Lead organization-wide engagements/meetings (e.g., All Hands, offsites, team events, etc.)

Prepare presentations and documents for internal and external meetings, including team All Hands.

Lead budget management for the organization across all major sites (US, CA, IN, and KR).

Manage headcount processes including discussions and decision-making about optimal distributions and trade-offs.

Oversee talent management and hiring process in close partnership with HR and Talent Acquisition teams.

Manage the planning and review process of team KPIs (MBOs).

Develop VP of Product & Engineering internal communications strategy and employee engagement plan for Global P&E organization.

Drive valuable perspective, alignment and enablement across the P&E Leadership Team - ensuring alignment on prioritization and coordination. Lead LT staff meetings, drive alignment across topics, and create a forum and facilitation for the leadership team to operate as effectively and efficiently as possible.

Facilitate the engagements between cross-functional teams - Sales, BD, Operations, and other internal partners to ensure tight alignment and help remove any barriers to success.

Skills and Qualifications

10+ years of experience in operations, business management, program management, product management, or chief-of-staff role.

BA/BS from an accredited college/university and at least 10 years of relevant professional experience. Unparalleled organizational skills with the ability to balance multiple, competing projects and priorities at any given time.

Attention to detail and quality; striving for continuous improvements.

Exceptional leadership with strong verbal and written communication skills.

Results-oriented go-getter who does whatever it takes to get the job done on time.

Ability to navigate ambiguity and uncertain situations, and drive clarity.

Outstanding interpersonal and creative problem-solving skills that help influence and work well with all levels within the organization

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Keywords: Samsung Electronics America, Mountain View , Director, Chief of Staff Management Office (CoSMO) - Samsung Ads, Executive , Mountain View, California