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Project Manager

Company: TELUS International
Location: Mountain View
Posted on: May 13, 2022

Job Description:

Position Summary
The Project Manager will oversee the day-to-day management of onsite AI engagements in the Mountain View, CA area.

The role requires class-leading customer engagement involving strong written and verbal communication skills, ability to empathize with and respond to customers' needs, problem-solving skills and the ability to function effectively in a fast-moving, rapidly changing environment.

Main responsibilities:
While working with our local and off-shore teams, plan and monitor projects to meet deadlines, quality and budget requirements. Focus on continuous improvements.
Represent and promote the TELUS International brand.
Facilities and site property management along with vendor coordination.
Recognize customer needs and proactively focus on fulfilling these needs through innovative thinking and collaboration with the onsite production team.
Collaborate with internal teams to initiate and implement procedural changes and customized workflows.
Coordinating with teams and partners to achieve project milestones and goals.
Optimization through automation - provide innovative solutions to improve processes.
Coordination of small projects and subprojects independently or in cooperation with Project Managers.
Client communication (intercompany and external).

3 - 5 years of project management experience
Facilities management/ site management experience.
Process creation, adaptability, thinking on one's feet to solve new and complex problems efficiently and with excellent communication.
Experience using Excel or Google Sheets to analyze data, including using basic formulas and creating pivot tables.
Project administrative and financial tasks.
Vendor coordination.
Experience in project financial and tracking cost incurred.
Excellent leadership and time-management skills.
Ability to optimize tasks and processes.
Fluency in English is a must.
Problem solving skills.
Innovative approach.

Send us your complete resume in English.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Keywords: TELUS International, Mountain View , Project Manager, Executive , Mountain View, California

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