Community Manager
Company: YourMechanic
Location: Mountain View
Posted on: May 12, 2022
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Job Description:
At YourMechanic, we have a vision that car repair should be as
easy as buying a book on Amazon. We believe that life is too short
to spend at the waiting room of an auto shop. We believe that
people deserve a car repair experience that is hassle-free and
totally transparent. At YourMechanic, we are making this happen.
With a few clicks on our App or website, a highly trained mechanic
comes to your home or office to fix your car. Welcome to Car Repair
2.0! -
We are looking for a Community Manager who shares our vision and
executes on revolutionizing people's car repair experience. As an
ideal candidate, you are a people-person and a hands-on problem
solver. You have a relentless, "get-it-done" attitude. In this
role, you will be responsible for training new mechanic partners,
mentoring existing partners, ensuring quality, and building a sense
of community within our nation-wide mechanic
fleet.RESPONSIBILITIES: -Mechanic Partner Relations. Recruit,
onboard, and mentor mechanic partners.
Mechanic Partner Support. Provide support to mechanic partners and
address the day-to-day issues of mechanic partners on our platform
via phone and email. -
Improve fleet quality based on ratings and other performance
metrics.
Proactively seek opportunities for fleet growth and improvement
(processes, policies, and logistics). -IDEAL CANDIDATE: -Strong
interpersonal skills: both oral and written. Great presentation
skills.
Practical problem solver: thinks through all steps of a problem.
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Exceptional attention to detail & organization skills, and great
follow-through on tasks.
Drive and hustle. You're a hustler at heart, are multitalented, and
thrive in a high-pressure environment. Simply put, you have the
get-it-done attitude.
Comfortable working in a fast-paced startup environment.
You do not need to know about car repair or have auto industry
experience. -
BA/BS degree or equivalent. -YourMechanic is backed by investors
like Andreessen Horowitz & Softbank. We are focused on building the
best car repair experience (Starbucks for Auto Repair). The days of
dropping your car to a shop, getting a ride back, picking it up and
being oversold has come to an end. With a few clicks, people can
get a totally transparent and fixed price and have a mechanic come
to them to service their cars. Your work will redefine a massive
industry ($150B a year), which is begging for disruption (read more
here:
-http://techcrunch.com/2012/09/12/techcrunch-disrupt-sf-2012-winner/).
You will empower thousands of mechanics to live a better life.
We're growing fast and offering the opportunity to build something
that really matters and leave a legacy.Attach resume as .pdf, .doc,
.docx, .odt, .txt, or .rtf (limit 5MB) orpaste resume
Keywords: YourMechanic, Mountain View , Community Manager, Executive , Mountain View, California
Click
here to apply!
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