Senior Product Manager, Coach Portal

Company: AliveCor, Inc.
Location: Mountain View
Posted on: May 10, 2022

Job Description:

Product Mountain View, California United States Senior Product Manager, Coach PortalAbout us: At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. Heart disease kills more people than anything else in the western world, including all cancers combined. We're on a mission to be the world's heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical EKG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, hundreds of thousands of users have taken more than 100-million heart health measurements, and counting. - Our vibrant team of people are attracted to AliveCor because they want to build something meaningful -- and AliveCor delivers: every day, customers tell us that we've saved lives. Join us in our mission! The Opportunity: - We are looking for a talented senior product manager to build, launch, and own our health coach portal. The coach portal will enable AliveCor's health coaches to craft, monitor, and manage personalized health programs that help their panel of members individually to achieve their heart health goals. You will be responsible for holistically defining how coaches interact with and manage members, enabling and empowering them to understand and take action on their heart health through a personalized plan delivered in our member app. The scope of the role includes product ownership of the coach portal, content delivery solutions, clinician escalation services, and development of new products and features that advance the coach-member experience. We're a small company with a big vision--we're looking for someone who:

• Has experience in creating innovative health solutions, ideally working with coaches or on health programs for consumers & employees.
• Is big-picture thinker with a bias to action.
• Thrives working with cross-functional teams on multiple projects.
• Is excited about transforming healthcare with emerging technology.
• Loves solving complex user problems with simple solutions built with intent and impact. Responsibilities:
  • Define and drive the product vision, strategy, and roadmap for AliveCor's coaching products.
  • Drive the full product lifecycle from research, design, specification, metrics definition, development, launch, and beyond.
  • Work closely with UX Design, UX Research, Engineering, Marketing, Operations, and other cross-functional teams to prioritize features, ship products, and iterate based on data-driven insights.
  • Work with coaches, members, payers, and employers to identify their needs and translate into solutions, incorporating insights into the product.
  • Identify clear, measurable metrics to track the success of the coach portal, and the hypotheses you need to prove along the way.
  • Understand the competitive landscape, and use customer feedback to identify new market opportunities and develop strategies for capturing those opportunities.
  • Be a strong leader that facilitates collaboration. Demonstrate the ability to continually refine the team's processes while empowering team members to feel heard and respected. Qualifications and Skills:
    • 5+ years of experience in product management; experience within a health tech discipline highly preferred.
    • Deep experience with driving Engineering and Design teams in developing software solutions.
    • Experience partnering with cross-functional teams to launch products with impact and scale.
    • Strong business sense, intellectual curiosity, and desire to become a subject matter expert in a complex ecosystem.
    • Technical fluency and flexibility to drive solutions across web, native mobile apps, and API.
    • Skilled in analytics with experience in defining metrics to measure product performance.
    • High degree of user empathy and ability to balance advocate for the user while advancing the needs of the business.
    • Excellent written and presentation skills; ability to distill complex problems into simple documentation tailored to the audience.
    • Passion for making healthcare better for consumers and their care teams. Patience to solve hard problems and work around operational roadblocks. Location: This position can be based remotely. We are interested in every qualified candidate who is eligible to work in the United States. The Perks: AliveCor is located in downtown Mountain View, CA. We are close to Caltrain and supply car and bike parking for employees. We strive to make your life outside work as smooth as possible while you're at work, and we offer a long list of benefits to make that happen.
      • 401(k) Matching
      • Flexible and generous vacation policy
      • Maternity / Paternity Leave
      • Generous Benefits - employee 100% covered for medical, dental and vision
      • Mobile reimbursement
      • Stocked kitchen + weekly catered lunches
      • A supportive, collaborative group of people who understand that success depends on the team - AliveCor is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any other classification protected by federal, state, or local law. Principals only. Recruiters, please don't contact this job poster. Do not contact us with unsolicited services or offers. You have been redirected to a AliveCor job page

Keywords: AliveCor, Inc., Mountain View , Senior Product Manager, Coach Portal, Executive , Mountain View, California