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SR, Project Manager-Professional Services

Company: Ddn Storage
Location: Morgan Hill
Posted on: January 16, 2022

Job Description:

We are currently seeking a Senior Project Manager - Professional Services. Job Summary:The role of the Delivery Services Project Manager is to assist the management team in planning, executing, and finalizing projects according to customer and DDN requirements. The main duty of this role is to maintain continuity between the sales and services teams on projects. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager will define the projects objectives and oversee quality control throughout its life cycle. The Project Manager will be managing multiple projects concurrently.Responsibilities for this role include but are not limited to:Manage multiple, parallel projects and timelines using tools including formal project planning techniques:

  • Proactively manage customer engagements, anticipating concerns and challenges.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Represent DDN on all deployment and project calls with large integration partners.
  • Manage communications between DDN, partners, and customers.
  • Identify and resolve issues and conflicts within the project team.
  • Identify and manage project dependencies and critical path.Assisting in management of project information hand off from pre to post sales team:
    • Direct and manage project development from beginning to end.
    • Define project scope, goals, and deliverables that support business goals in collaboration with management and stakeholders
    • Develop project plans and associated communications documents.
    • Define project success criteria and disseminate them to involved parties throughout project life cycle.
    • Assist in collection and dissemination of all necessary information and documentation.Work with delivery management and scheduling coordinator to allocate appropriate resources:
      • Estimate the resources and participants needed to achieve project goals.
      • Coach, mentor, motivate and supervise project team members and influence them to take positive action and accountability for their assigned work
      • Where required, negotiate with other department managers for the acquisition of required resources from within the company.
      • Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary.
      • Delegate tasks and responsibilities as required.
      • Direct the activities of on-site and off-site employees.
      • Manage solution design through the various lifecycle stages from business need through design and delivery.Manage communications between all stakeholders during the life cycle of a project:
        • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
        • Liaise with project stakeholders on an ongoing basis.
        • Set and continually manage project expectations with team members and other stakeholders.
        • Build, develop, and grow any business relationships vital to the success of the project.
        • Develop and deliver progress reports, proposals, requirements documentation, and presentations.
        • Establish and maintain customer relationships.
        • Set and continually manage project expectations with team members and stakeholders
          Work with team management to constantly improve and evolve the teams processes and procedures:
          • Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements
          • Develop best practices and tools for project execution and management.
            Qualifications for this role are:Bachelor's degree, 7+ years direct work experience in a project management capacity, including all aspects of process development and execution.Strong familiarity with project management software, such as Microsoft Project.Solid working knowledge of current data storage technologies, including cloud, parallel file systems, and SAN/NAS.Demonstrated experience in personnel management.Technically competent with various software programs, such as Word, Excel, and PowerPoint.Experience at working both independently and in a team-oriented, collaborative environment is essential.Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.Reacts to project adjustments and alterations promptly and efficiently.Flexible during times of change.Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplinesPersuasive, encouraging, and motivatingAbility to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments. Ability to defuse tension among project team, should it arise. Ability to bring project to successful completion through political sensitivityStrong written and oral communication skills and interpersonal skills. Adept at conducting research into project-related issues and products. Must be able to learn, understand, and apply new technologies. Customer service skills an asset. Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial. Flexible and effective in a dynamic / start-up environment
            Desired Certifications and Recent Experience:MBA a plus.PMP/Prince2 Certification highly desirable.Recent experience as a PM in HW/Solution Vendors firms like HP, Dell, IBM, Sun/Oracle is a plus.Pre-sales/Bid Management experience, crafting and positioning PS Services or ensuring it is part of the total sales bid or RFP/RFI responseby Jobble

Keywords: Ddn Storage, Mountain View , SR, Project Manager-Professional Services, Executive , Morgan Hill, California

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