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Enterprise SaaS Implementation Manager

Company: CENTRL Inc
Location: Mountain View
Posted on: November 19, 2021

Job Description:

CENTRLCENTRL is the leading software platform for Third Party--Diligence,--Risk--and--Cyber--Security Management.
About the RoleAs our Enterprise SaaS Implementation Manager, you will play a pivotal role in engagement, delivery, deployment and onboarding of CENTRL's clients. You will have a primary role in delivering next-gen privacy and risk solutions built on automation, analytics and intelligence. (www.oncentrl.com)
What You'll Do

  • Lead new client onboarding and implementation engagements across multiple verticals
  • Help clients and partners implement our products and plan projects effectively
  • Demonstrate thought leadership and develop trust with the client by developing in-depth knowledge of their business and vertical
  • Provide guidance and recommendations on platform configurations to achieve client use case and business process needs
  • Assist clients with analytics and reporting needs on the CENTRL platform
  • Drive the continuous improvements of our implementation methodology
  • Present CENTRL solutions with compelling business benefits, and, on occasion, assist sales team with demo and client proof-of-concept setups
  • Work directly with CENTRL's Product Management team on understanding the product roadmap, uses and application of new product features, and provide input internally on roadmap planning base on client and vertical learnings
    We're Looking for Someone With
    • 5+ years of experience in a client-facing role such as consulting, professional services, client solutions delivery or technical solutions management
    • Very comfortable with clients and providing constructive guidance on their needs & use cases
    • Expertise with Enterprise software platforms and solutions
    • Strong organizational and multitasking skills, with prioritization and focus
    • Excellent project management, planning, organization, and influence skills
    • Cross-functional skills with an ability to cultivate relationships with all other departments
    • Education: MBA/BS, with evidence of technical experience or equivalent relevant experience
    • Excellent analytical and quantitative skills; strong bias towards data-based decision making
    • An eagerness to contribute to the success of a fast-paced, start-up environment
    • Strong passion for innovating on market-leading products
      Nice to Haves
      • Prior experience at a growth stage SaaS company
      • Prior experience in Third Party Diligence, Risk and Cyber Security Management space
      • Prior experience with Financial Institutions
        ---Other:
        • Based in Mountain View, CA

Keywords: CENTRL Inc, Mountain View , Enterprise SaaS Implementation Manager, Executive , Mountain View, California

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