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Product Manager, N360 Shared Services

Company: NortonLifeLock (Ireland) Inc.
Location: Mountain View
Posted on: November 19, 2021

Job Description:

NortonLifeLock Inc. (NASDAQ: NLOK) is a global leader in consumer Cyber Safety. NortonLifeLock is dedicated to helping secure the devices, identities, online privacy, and home and family needs of its nearly 50 million consumers, providing them with a trusted ally in a complex digital world. For more information, please visit or connect with us on Facebook , Twitter , LinkedIn , Instagram and YouTube . Responsibilities:

  • Lead the NortonLifeLock N360 Shared Services vision and strategy that aligns with the global business vision and key stakeholders
  • Manage the ongoing development of the platform and offerings within an agile framework, ensuring that realistic, achievable milestones are set, communicated and tracked
  • Create and deliver business cases for all major NortonLifeLock shared services initiatives, including those related to product licensing, single sign on (SSO)/ login, digital communications platform, and more
  • Deliver Value by developing and enhancing products - you will align business and technical needs, analyze customer and product data, turn customer insights into actionable initiatives, determine rollout strategy, and manage risks
  • Own the entire product lifecycle including discovery, analysis, test and learn goals, MVPs, user stories, sprint execution, launch, and iteration. Develop systemic feedback loops to drive clarity on product iteration
  • Collaborate and partner with the other cross-functional pillar product managers (Security, Privacy, Identity), Legal, Engineering, and Go-To-Market (GTM) teams to align the roadmap and priorities within the larger team
  • Manage the product roadmap and use agile best practices (e.g. build, groom and maintain a backlog of epic level user stories in support of the roadmap and key business value drivers, work with scrum teams to make sure requests are clear, etc.)
  • Prioritize work, create clarity and lead decisions on end-to-end solutions, including addressing any prioritization issues
  • Identify interdependencies and pro-actively problem solve with the appropriate stakeholders
  • Communicate, coordinate and influence a range of stakeholders, including senior management, business line leaders, information technology and finance teams
  • Drive strategic discussions for new ideas within the team and across a diverse group of internal stakeholders Qualifications:
    • BS/BA in computer science, MIS, business, analytical or related discipline. MBA preferred
    • 3+ years of product experience shipping great software effectively driving prioritization and navigating tradeoffs; ideally with a platform focus
    • 2+ years of experience collaborating with cross-functional stakeholders such as business leadership, marketing team, product managers, engineers, UX designers, data scientists, across multiple offices and time zones
    • Customer/user focus and have a "can do" attitude
    • Product Analytics experience is preferred
    • Ability to define long-term business strategies while driving impact on short-term product goals--
    • Strong oral and written communication skills with an emphasis on creating and delivering concise and persuasive presentations
    • In-depth knowledge of product roles operating within an Agile/Scrum environment, including the ability to write clear epic level user stories
    • Prior experience developing an understanding of customer needs with a track record of solving their problems and being able to achieve results in a culture that favors collaborative decision making
    • Demonstrated technical proficiency and effectiveness working closely with engineers
    • Strong cross-functional and collaboration skills with an ability to influence and communicate with Senior Leadership effectively to achieve clarity and drive focus in complex and dynamic contexts
    • Must be a flexible and creative individual capable of managing multiple priorities and projects in a diverse environment NortonLifeLock is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. NortonLifeLock strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds. We also consider for employment qualified individuals with arrest and conviction records. In addition, NortonLifeLock will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency . EEO is the law. Applicants and employees of NortonLifeLock Inc. are protected under Federal law from discrimination. See the EEO poster and supplement . NortonLifeLock is a global leader in consumer Cyber Safety. Bringing together decades of experience in cybersecurity and identity theft protection, we are the consumer ally in today's connected world. NortonLifeLock solutions are powered by one of the world's largest civilian cyber intelligence networks allowing us to help protect against advanced online threats. Nearly 80 million members and customers in more than 150 countries trust us with their personal information. We're dedicated to making it easy for them to keep their connected lives safer while helping to secure their devices, online privacy, identity, and home and family needs. Click HERE to review our Global Applicant Privacy Policy. Click HERE to review Legal Notices and Information. NortonLifeLock is committed to requests for reasonable accommodations to assist you in applying for positions at NortonLifeLock including resume submissions. If you need to request an accommodation, please contact HR Service Exchange . *LifeLock identity theft protection is not available in all countries.

Keywords: NortonLifeLock (Ireland) Inc., Mountain View , Product Manager, N360 Shared Services, Executive , Mountain View, California

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