Director of Professional Services

Company: HackerRank
Location: Mountain View
Posted on: April 8, 2021

Job Description:

We are revolutionizing technical hiring by giving companies a skills-based hiring platform that enables our customers to assess technical skills effect ively. We are growing fast and looking to add to our Sales team. This position is Full-Time and Remote within the United States . As a Director of Professional Services, you will play a pivotal part in HackerRank's mission to "Accelerate the World's Innovation". You are excited to make an impact and enjoy working with customers on projects by defining customer requirements and translating them into solutions. You are responsible for all aspects of project delivery and management. As a founding member of the Professional Services team at HackerRank, you will help guide the company in creating a world-class professional services practice. HackerRank has over 2000 customers representing some of the most prestigious logos across industries. These companies are looking for expert guidance in implementing HackerRank solutions to streamline the hiring process, assess quality candidates, and in some cases run recruiting events. This is a great opportunity to help build something new and be a part of an exciting, fast-growing company. You will be working on:

• Establish and lead the PMO function for HackerRank
• Create methodologies and best practices for project delivery
• Build templates for SOWs, Project Plans, and other tools to support the delivery of projects
• Work closely with the sales team to scope and bid on projects
• Lead and successfully manage customer engagements
• Work closely with product, engineering, and customer success on project delivery
• Plan for growth and expansion through hiring and contracting We are looking for:
  • 8+ years of experience managing professional services in a SaaS environment
  • Strong project management experience with excellent organization skills and attention to detail
  • Ability to lead cross-functional teams and deliver projects on schedule and on budget
  • Excellent written, verbal, and presentation skills with the ability to effectively explain concepts to both technical and non-technical audience
  • Expertise in establishing project governance and maintaining peer relationships with customer executives Nice to have:
    • Working knowledge of Human Resources or Talent Acquisition domains Benefits & Perks: We have a full package of competitive benefits and perks which include:
      • Medical, dental, and vision insurance for you and your dependents
      • Unlimited paid time off, paid leave for new parents, and flexible work hours
      • Employee stock options, 401(k) options, commuter benefits, and cell phone stipend About HackerRank: HackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with total funding of over $58 million. The HackerRank Developer Skills Platform is the standard for assessing developer skills for 2,000+ companies across industries and 7M+ developers around the world. Companies like LinkedIn, Stripe, and Peloton rely on HackerRank to objectively evaluate skills against millions of developers at every step of the hiring process, allowing teams to hire the best and reduce engineering time. Developers rely on HackerRank to turn their skills into great jobs. We're data-driven givers who take full ownership of our work and love delighting our customers! HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment on the basis of individual performance and qualification. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. Are you legally authorized to work in the United States? --*
        Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)? --*
        

Keywords: HackerRank, Mountain View , Director of Professional Services, Executive , Mountain View, California