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Group Manager of Customer Analytics

Company: Gelsi Ltd
Location: Mountain View
Posted on: February 25, 2021

Job Description:

Recruitment Fraud Alert: Learn how to identify and safeguard against recruitment fraud here . Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumer, small business, and self-employed customers around the world the opportunity to prosper. Overview Intuit is seeking a Group Manager of Customer Analytics to manage a team of data scientists and analysts focused on leveraging artificial intelligence, machine learning, and data mining techniques to better understand our customers, drive business strategy, and achieve business outcomes. We have an exciting opportunity to help shape how we use data and technology to create AI-driven experiences across our portfolio of consumer products, and this role will be central to unlocking new opportunities rooted in our data. This role will partner closely with product managers, marketers, business analysts, and date engineering, and will balance individual contribution with direct management of a growing team. What you'll bring -- 10+ years of experience working in marketing, web, product, or other related analytics/data science fields, including 5+ years applied data science/data modeling experience -- 5-7+ years of experience managing data scientists and data analysts with a proven track record of developing successful data scientists -- Strong modeling foundation as an individual contributor and manager - expert command of AI and machine learning, statistical modeling, state-of-the-art tools, and engineering best practices o Hands-on expertise with data mining and statistical modeling techniques such as clustering, classification, regression, tree-based methods, neural nets, support vector machines, anomaly detection, and natural language processing. Expertise with NLP is a plus. -- Expertise in modern advanced analytical tools and programming languages such as Python (highly preferred), Scala, or R. Efficient in SQL, Hive, SparkSQL, etc. -- Outstanding communications skills with both technical and non-technical colleagues -- Ability to tell stories with data, educate effectively, and instill confidence, motivating stakeholders to act on recommendations -- Excellent problem-solving skills and end-to-end quantitative thinking -- Strong organizational skills, time management, portfolio prioritization experience, and accountability required How you will lead -- Lead and develop a team of high-performing data scientists, including hiring top talent and investing in their growth -- Provide leadership in advanced engineering, data science, and analytics to drive the development of current and future products across the Intuit Consumer Group -- Provide/inspire data science innovations that fuel the growth of Intuit as a whole, and offer technical leadership across multiple teams to accelerate growth of AI/ML capabilities -- Drive critical business needs and goals by providing guidance and support to product and marketing leaders on how best to harness available data -- Deliver breakthrough benefits to Intuit users/customers across consumer products using individual, enriched, and aggregated data -- Influence through data storytelling, persuading and engaging key stakeholders across teams by communicating data-driven insights and recommendations -- Understand, apply, and teach proven methods and hacking skills in working with divergent data types, data scales, and big data (petabytes), to explore and extrapolate data-driven insights using advanced, predictive statistical modeling and testing applied to data acquired and cleansed from a range of sources -- Enable the development and onboarding of self-service machine learning systems by automating the training, deployment, and insight generation of ML models to scale up the adoption of such ML capabilities by the analyst community and citizen data scientists -- Identify new areas of growth and opportunity based on untapped customer attributes, new technologies, or data-driven product discovery -- Balance scalable capability development and tactical execution to maximize team impact in a fast-moving environment Hear from our employees Senior Data Scientist - Machine Learning Futures Group Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path. Be part of a world-class culture Our culture We know that innovation thrives in an inclusive environment. We want employees with a wide range of life experiences to bring new ideas and perspectives to the table. Our values are central to our culture. They've been our guiding star since our founding and have allowed us to thrive as we work on behalf of our 50 million customers. People who give their best deserve the best in return. We offer rewards that include everything you'd expect, and even more that you wouldn't. Enjoy the best in class perks and benefits at Intuit. Our culture and entrepreneurial spirit have earned us a spot on "Best Companies to Work For" lists year after year. Join us in our mission to power prosperity around the world. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law. Intuit is proud to be an equal opportunity and affirmative action employer. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please talk with your recruiter or send a request to TalentAcquisition@intuit.com. For more information, please read our EEO policy .

Keywords: Gelsi Ltd, Mountain View , Group Manager of Customer Analytics, Executive , Mountain View, California

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