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Senior Manager - People Operations

Company: Khan Academy
Location: Mountain View
Posted on: February 25, 2021

Job Description:

Khan Academy is a nonprofit on a mission to provide a free, world-class education to anyone, anywhere. We already reach millions of students every month and are growing rapidly. We're building a library of high-quality instructional and practice resources that empowers learners and the teachers who support them. About the Senior Manager - People Operations Role
This operational leader will be self-motivated, solutions driven, flexible, innovative and a true team player! You'll need to have a passion for creating great people experiences that make for seamless processes and frameworks that are simple and practical. You will focus on continuous improvement, efficiency, and return on investment specific to people systems, tools and resources all while having fun reimagining our systems strategy. In this role you will

  • Oversee development of HR Technology strategy/roadmap for Khan Academy, partnering in providing seamless and employee-focused service, support and efficient/effective solutions throughout the employee lifecycle (i.e. talent, onboarding, transfer, performance, change management, and through departure);
  • Partner with and build strong working relationships with senior management, People team, Finance and IT to identify and execute opportunities to innovate and improve effectiveness and efficiency of HR Technology, Shared Services and Operations.--
  • Lead the communication and early adoption of solutions or new platforms to employees, through the development of comprehensive HR content and materials.
  • Develop, improve and administer various People Operations policies, processes and procedures and communicate out the necessary changes in partnership with the operations generalist.
  • Set service level agreements with the business and people team to meet or exceed agreements.
  • Be a compliance expert: You have a foundational HR knowledge base and know the impact to systems strategy/requirements specific to SOX, EEO, AAP, OFCCP, PTO, FLSA, and core legal/regulatory requirements.
  • Establish processes and workflows to ensure our data is considered to be the "one source of truth and integrity" within the organization. You may be a good fit if you have
    • 7+ years Human Resources or related experience
    • Proven track record of leading teams and driving multiple work streams successfully
    • Ability to navigate organizations both vertically and horizontally
    • Hands on experience creating workflows, process and shared service experiences
    • Proficiency in HR Technology (HRIS system stack - ATS, Perf Management, Survey Platforms etc.)
    • Proficiency in GSuite
    • Ability to drive key measurements/analytics critical in driving key business/program initiatives and strategies for the business How to apply
      • Attach your resume to the job posting on our Khan Careers page
      • Address the following prompt in the space provided below: We believe that reaching all learners requires a team that is diverse in every respect, and we are looking for individuals who will help us fulfill our mission by adding to the diversity of our team's experiences, perspectives, and mindsets. With that in mind, tell us briefly how your experiences and perspectives - whether personal, professional, academic, or in your own classroom - would contribute to the diversity of our team and our ability to understand and address the needs of all learners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Are you available to work full-time from our office in Mountain View, California? --*
        Will you now, or in the future, require sponsorship to work in the U.S.? --*
        If you answered 'Yes' above, please provide additional details.
        LinkedIn Profile
        We believe that reaching all learners requires a team that is diverse in every respect, and we are looking for individuals who will help us fulfill our mission by adding to the diversity of our team's experiences, perspectives, and mindsets. With that in mind, tell us briefly how your experiences and perspectives - whether personal, professional, academic, or in your own classroom - would contribute to the diversity of our team and our ability to understand and address the needs of all learners. (500 word limit) Please keep in mind that responses that do not address the prompt will not be moved forward. --*
        U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Khan Academy are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Are you Hispanic/Latino? Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
        • Autism
        • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
        • Blind or low vision
        • Cancer
        • Cardiovascular or heart disease
        • Celiac disease
        • Cerebral palsy
        • Deaf or hard of hearing
        • Depression or anxiety
        • Diabetes
        • Epilepsy
        • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
        • Intellectual disability
        • Missing limbs or partially missing limbs
        • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
        • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Khan Academy, Mountain View , Senior Manager - People Operations, Executive , Mountain View, California

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