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Product Support Operations Manager

Company: US Tech Solutions Inc.
Location: Mountain View
Posted on: February 24, 2021

Job Description:

US Tech Solutions is seeking a "Product Support Operations Manager" for a 12+ month contract position with a client in Mountain View, CA Job Poster: Ankit Saxena Description:

  • Note that current state of this role is Work from Home due to COVID.
  • Location: 100% Remote. Skill/Experience/Education/Mandatory:
    • Bachelor's degree or equivalent practical experience. 1-2 years of project management experience.
    • Support Operations experience.
    • Data and insights management (SQL / Dashboards). Core responsibilities include:
      • Conduct weekly, monthly and quarterly reviews and drive ongoing improvements and projects involving quantitative analysis, industry research and strategy development.
      • Build out and manage execution and rollout of launch integration / scaled support self-sufficiency programs, schedules and allocations, including overseeing progress, unblocking teams, and driving and tracking workstreams.
      • Communicate project status and deliverables to various audiences.
      • Develop and automate strategic metrics, and iteratively build and prototype dashboards to provide insights at scale.
      • Bring together customer data, user survey, business metrics and launch and promo information.
      • Create standard macro driven templates to reduce manual effort of compiling business reports. About US Tech Solutions: Your talent, our opportunities - This is the premise behind US Tech Solutions.You have the skill we have the opportunity. As a team, we work passionately for you to get the right career opportunity across industry verticals and functions. For past sixteen years, leading GlobalCompanies and Fortune 500 come to us to get the right talent. Whether you want to work as full-time, contractor or part-time, technical or non-technical our talent consultants will connect with the right career opportunity globally.Connect with our talent team today.USTECH was founded in 2000 by Manoj Agarwal. Today, we are a global firm offering talent solutions to 150 customers including 20% of Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering. We are headquartered in New Jersey with 40 global locations across the USA, Canada, Europe, and India. Deloitte has recognized USTECH as one of the fastest growing private businesses for the past five consecutive years and INC 500 for the past three. We have also been rated "The Top Business in the US" by Diversity Business since 2011. To learn more about how US Tech Solutions visit our website: ."US Tech is an Equal Opportunity Employer" and "s & all other parties authorized to work in the US are encouraged to apply." Apply: Interested candidates are requested to send their resume to Ankit Saxena at - provided by Dice

Keywords: US Tech Solutions Inc., Mountain View , Product Support Operations Manager, Executive , Mountain View, California

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