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Account Manager

Company: Hiretual
Location: Mountain View
Posted on: February 23, 2021

Job Description:

This is a remote position that can be anywhere in the United States. Hiretual is an AI-powered talent data system for enterprises. It has been recognized as one of the best data management SaaS for talent acquisition in the market and trusted by 100+ Fortune 500 customers(Amazon, Nike, Paypal, Intel, etc.). As an Account Manager, you will help our Mid-Market and Enterprise clients, along with top industry leaders, to utilize our AI technologies to transform their talent acquisition practices.Job Function And Responsibilities* Responsible for revenue retention and revenue expansion* Develop an in-depth understanding of the customer's talent acquisition solution environment, business stakeholders, and their talent acquisition needs* Conduct monthly meetings and case reviews to address issues and collect intelligence to stay on top of the trends* Conduct quarterly reporting and case reviews to spot trends, proactively identify new business opportunities, identify potential problems, and offer tailored release recommendations to meet stability, performance, and new feature requirements* Responsible for mapping out the Customer Journey and objectives throughout the relationship and track progress.* Stays on top of any significant changes within their customer's organization to be able to effectively help manage the transition and develop the relationships as necessary* Liaison to the product management/engineering team about any critical issues or unmet needs that prevent revenue expansion* Provide escalation management on critical cases by working closely with customer success, integration engineering, and product development to provide regular status updates to the customerRequirementsMinimum Qualifications* Bachelor's degree or equivalent practical experience* 2-4 years of experience in sales or account management* Experience managing complex accounts in the net new and renewal environmentPreferred Qualifications* Proven experience managing both directly and indirectly through influence and alignment* Demonstrated ability to develop and execute on account strategy plans, structure complex deals, manage multiple strategic partnerships and grow the business to support growth* Proven track record of exceeding quota and sales targets in a high-growth/fast-paced environment* Superior strategic and analytical and negotiating skills and ability to present complex topics in a way that is simple and easy to understand* Knowledge of the SaaS industry within HR techBenefits* Unlimited growth/promotion space* Competitive salary* 401k plan with a 3% contribution* Free daily lunch & dinner* Comprehensive medical, dental, and life insurance with 100% coverage* Generous PTO policy* Commuter benefits* Fun, collaborative, and energetic team environment with a pleasant office environment* Fun events for the family!

Keywords: Hiretual, Mountain View , Account Manager, Executive , Mountain View, California

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