Account Manager
Company: Hiretual
Location: Mountain View
Posted on: February 23, 2021
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Job Description:
This is a remote position that can be anywhere in the United
States. Hiretual is an AI-powered talent data system for
enterprises. It has been recognized as one of the best data
management SaaS for talent acquisition in the market and trusted by
100+ Fortune 500 customers(Amazon, Nike, Paypal, Intel, etc.). As
an Account Manager, you will help our Mid-Market and Enterprise
clients, along with top industry leaders, to utilize our AI
technologies to transform their talent acquisition practices.Job
Function And Responsibilities* Responsible for revenue retention
and revenue expansion* Develop an in-depth understanding of the
customer's talent acquisition solution environment, business
stakeholders, and their talent acquisition needs* Conduct monthly
meetings and case reviews to address issues and collect
intelligence to stay on top of the trends* Conduct quarterly
reporting and case reviews to spot trends, proactively identify new
business opportunities, identify potential problems, and offer
tailored release recommendations to meet stability, performance,
and new feature requirements* Responsible for mapping out the
Customer Journey and objectives throughout the relationship and
track progress.* Stays on top of any significant changes within
their customer's organization to be able to effectively help manage
the transition and develop the relationships as necessary* Liaison
to the product management/engineering team about any critical
issues or unmet needs that prevent revenue expansion* Provide
escalation management on critical cases by working closely with
customer success, integration engineering, and product development
to provide regular status updates to the
customerRequirementsMinimum Qualifications* Bachelor's degree or
equivalent practical experience* 2-4 years of experience in sales
or account management* Experience managing complex accounts in the
net new and renewal environmentPreferred Qualifications* Proven
experience managing both directly and indirectly through influence
and alignment* Demonstrated ability to develop and execute on
account strategy plans, structure complex deals, manage multiple
strategic partnerships and grow the business to support growth*
Proven track record of exceeding quota and sales targets in a
high-growth/fast-paced environment* Superior strategic and
analytical and negotiating skills and ability to present complex
topics in a way that is simple and easy to understand* Knowledge of
the SaaS industry within HR techBenefits* Unlimited
growth/promotion space* Competitive salary* 401k plan with a 3%
contribution* Free daily lunch & dinner* Comprehensive medical,
dental, and life insurance with 100% coverage* Generous PTO policy*
Commuter benefits* Fun, collaborative, and energetic team
environment with a pleasant office environment* Fun events for the
family!
Keywords: Hiretual, Mountain View , Account Manager, Executive , Mountain View, California
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